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0x0000042b Error on Windows 11: How to Fix it

Your GPU drivers could use a clean install for a seamless login

5 min. read

Updated onOctober 23, 2023

updated onOctober 23, 2023

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Key notes

Xbox login errors like the 0x0000042b can stall any attempts to play games on your PC. Without an entry gateway, enjoying all that the Xbox app has to offer can be a thing of the past.

Still, this isn’t the end. With a little bit of tweaking, you should regain access to your account in no time.

What is 0x0000042b Error on Windows 11?

This is a login error when attempting to access your Xbox app or Xbox GamePass account. Some users can get past the login page, but after playing for a short while, the screen throws the 0x0000042b error.

It is typically triggered bybad driversor hardware conflicts, but a corrupt DLL file or a virus infection can also be behind it.

How do I fix the 0x0000042b error on Windows 11?

How do I fix the 0x0000042b error on Windows 11?

A few checks to look out for before moving onto the somewhat technical steps include:

2. Clear Xbox cache

3. Re-register the DLL file

NvLddmkm is the associated DLL file for your NVIDIA driver, re-registering it will help fix any issues withmissing or corrupt DLL files.

4. Run DISM and SFC scans

5. Scan for viruses

6. Clean install the NVIDIA driver

The reason behind a clean installation instead of a regular update of drivers is to ensure all previous entries are removed and replaced with newer compatible ones.

7. Reset the Xbox app

8. Reinstall the Gaming Services app

Hopefully, you were able to fix the 0x0000042b error that your were facing on Xbox. If none of them were successful, your hardware might be failing. You’ll need torun a hardware disgnostic testto pinpoint the problematic component.

Unfortunately,Xbox sign-in errorshappen in different variations such aserror code 0x80a30204but luckily, the fixes aren’t too hard.

You can tell us which solution worked for you by commenting below. In addition, if you tried any other unmentioned fix, we would like to hear your stories and see if you can help others fix their 0x0000042b login error.

More about the topics:xbox,Xbox error codes

Claire Moraa

Windows Software Expert

Claire has a knack for solving problems and improving the quality of life for those around her. She’s driven by rationality, curiosity, and simplicity, and always eager to learn more about Microsoft’s products. With a background in teaching and reviewing, she breaks down complex topics into easily understandable articles, focusing mostly on Windows 11, errors, and software.

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Claire Moraa

Windows Software Expert

With a background in teaching and reviewing, she breaks down complex topics into easily understandable articles, focusing mostly on Windows 11 errors.