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0x80180018 Error: What is it & How to Fix it

Assign the Intune user license to fix the problem

4 min. read

Updated onFebruary 20, 2024

updated onFebruary 20, 2024

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Key notes

Several readers encountered the error code 0x80180018 when they tried to add a second work or school account on their Windows PC. The error code generally denotes a communication problem with the server or a license-related issue.

In case the error code 0x80180018 is preventing you from successfully adding the work accounts, this guide will offer you the needed help.

What does the 0x80180018 error mean?

The 0x80180018 error occurs when you try to add multiple Office365 Business or Work accounts, signifying an error with your license and therefore restricting you from adding a second work or school account. The error code shows up regardless of the order you follow to add these accounts.

Additionally, the error code 0x80180018 may also show up when you try to set up or log into a brand-new company device, preventing your system from completing the setup process due to the lack of a mobility license.

According to the official Azure AD documentation, the error code 0x80180018 indicates an issue with the MDMLicense, which could be resolved by contacting the system administrator.

Having said that, let’s see the effective solutions to get past the error code and successfully add two work accounts on the same system.

How do I fix error 0x80180018 when adding two work accounts?

1. Create a local account

After you are logged into the local account you just created, perform the next step.

2. Add work and school account

Once completed, repeat the same process to add the work or school account as well. Hopefully, you won’t encounter the 0x80180018 this time.

How do I fix error 0x80180018 when logging into a work PC?

1. Remove enrollment device restrictions

Imposing a restriction on new devices inhibits them from gaining access hence the 0x8010018 error. Removing these restrictions from the enrolled devices on Intune will help sign in to your work PC successfully.

2. Enable Enterprise mobility license

Enabling the Enterprise Mobility + Security license will provide the user account with the required permission to be able to use the service and enroll devices into management. Now the user can sign into the work PC without facing the mobile license-related error.

So, these are the methods you should implement to fix the error code 0x80180018, which appears when you sign into the work or school account.

You may want to check out this guide for possible solutions if you encounterwe need to fix your Microsoft account errorwhen trying to sign in.

This isn’t the only error, and many encounterederror code 80180006, but we have a guide that addresses it.

In case you need any further assistance in this regard, feel free to reach out to us in the comments section.

0x80180018 Error: What is it & How to Fix it#

What does the 0x80180018 error mean?#

How do I fix error 0x80180018 when adding two work accounts?#

1. Create a local account#

2. Add work and school account#

How do I fix error 0x80180018 when logging into a work PC?#

1. Remove enrollment device restrictions#

2. Enable Enterprise mobility license#