0xc00d11cd: How to Fix This Media Player Error

Check and ensure you’re playing supported audio formats

5 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Your Xbox One is more than a gaming console. Some users enjoylistening to music, but it now seems the error code 0xc00d11cd has become a nuisance. Numerous reports show that the error occurs when playing songs from an external hard drive.

If you’re in a similar predicament, stay with us as we help you figure out why this error occurs and how you can easily bypass it.

What is error code 0xC00D11CD?

This error code may appear on your Xbox One when you attempt to play music. What’s strange is that the same songs play perfectly when you play them on your Windows PC. This could lead to the conclusion that the issue is with the Xbox app and not your hard drive.

Still, let’s have a look at other causes of the error 0xc00d11cd:

How can I fix the error code 0xC00D11CD?

A few workarounds that could resolve this error include:

1. Scan your drive for viruses

Although you can easily scan your HDD for malware using the built-in Windows security tool, sometimes, it may not do a thorough job. That’s why we recommend using athird-party external hard drive antivirus tool.

Dedicated antivirus programs are comprehensive and secure your data. Once the scan is complete, you can open your files with no hiccups.

2. Format your drive

Although this method usually works, it is easy to make a mistake, especially if you’re not tech-savvy. A good save will be to usepartition format software. These are completely safe and do not require technical know-how.

3. Create a new user profile

A new user profile will help you ascertain whether yourcurrent profile has been corruptedand needs repair.

Aside from these solutions, other users also recommended reinstalling the Xbox app, so if these two don’t work, try that. You can also get chatty withXbox customer support. They may have an answer to this issue.

Another option that seemed to resolve the issue involves aclean install of Windows. Although this is very time-consuming and overhauls your system, it is worth a try if you’re down on your luck and nothing else is working.

You may also run into another similar error whereSpotify is not working on Xbox, so feel free to check out our guide on resolving the issue.

That’s it from us, but we’re eager to hear about any other solutions not mentioned here but were a success for you. Let us know in the comment section below.

0xc00d11cd: How to Fix This Media Player Error#

What is error code 0xC00D11CD?#

How can I fix the error code 0xC00D11CD?#

1. Scan your drive for viruses#

2. Format your drive#

3. Create a new user profile#