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0xd820a069 Error: How to Fix it on Windows 10 & 11

Reset your connection before downloading games

5 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

The truth is you can’t avoiddownloading games. There are hundreds of releases every year on various platforms, so it’s inevitable that you’ll find yourself reaching out for one. This is where you may run into the error 0xd820a069 error.

It is an error on the little know hshop website when you try to install a game. Most download errors involve your connection, so let’s look at this one to see the similarities.

What is the error 0xd820a069?

What is the error 0xd820a069?

This is an error that occurs on the hshop website whenever you try to download and install a game. It’s not uncommon for sites to crash, so this might be a case of hshop not working.

Still, this is not the only cause of the error, and below, we highlight some of the most common ones:

How do I fix error 0xd820a069?

How do I fix error 0xd820a069?

Before you attempt any of the solutions listed below, we recommend you try the following preliminary checks first:

1. Renew IP address

2. Disable your antivirus temporarily

3. Update your network driver

You can also opt for an advanced driver updater utility that can automatically scan, detect and download any outdated drivers. It will then replace it with the correct ones from its wide database. Outbyte Driver Updater is our tool of choice for this job.

⇒Get Outbyte Driver Updater

4. Free up some hard drive space

5. Remove bandwidth limits

If you have third-partybandwidth limiters, proceed to disable them too, and try downloading the game again.

6. Reset your network

The solutions listed above apply to both Windows 10 and 11 users. If none of them work for you, you may have to wait it out and occasionally check the hshop website to see if the 0xd820a069 error has been fixed.

While you wait, you don’t have to stay bored. We have an awesomecollection of offline gamesyou can try to keep you entertained.

We’d love to hear your feedback on this topic, so let us know if you have tried any unmentioned solutions in the comment section below.

More about the topics:gaming

Claire Moraa

Windows Software Expert

Claire has a knack for solving problems and improving the quality of life for those around her. She’s driven by rationality, curiosity, and simplicity, and always eager to learn more about Microsoft’s products. With a background in teaching and reviewing, she breaks down complex topics into easily understandable articles, focusing mostly on Windows 11, errors, and software.

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Claire Moraa

Windows Software Expert

With a background in teaching and reviewing, she breaks down complex topics into easily understandable articles, focusing mostly on Windows 11 errors.