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3 Quick Steps to Cancel a Microsoft 365 Subscription
To avoid auto-renewal, turn off recurring billing
3 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
Whether you want to avoid auto-renewal or switch to another productivity suite, you need to cancel a Microsoft 365 subscription.
In this guide, we will discuss some of the easy steps to ensure hassle-free cancellation for annual subscriptions for Personal and Business editions.
Can you cancel your Microsoft subscription at any time?
You can cancel the free trial or your annual or monthly subscription anytime to prevent the auto-renewal charges on your account.
However, if you cancel the plan after you have been charged, you will get a prorated refund in 3-5 business days. Also, make sure you turn off the recurring billing within 7 days after the renewal.
How do I cancel my Microsoft 365 subscription?
1. Use Microsoft 365 admin center (Microsoft 365 Business)
Remember that after canceling Microsoft 365 for business service, your account will lose the subscription benefits.
Normal users can only access the data for30 days, whereas administrators can access the Admin page and back up the company’s data within90 daysafter cancellation. So, ensure you back up the data before discontinuing the service.
2. Use the Microsoft Account (Personal or Family)
You can use the same steps to cancel your trial subscription as well.
3. Use the Settings app (Personal or Family)
If you have second thoughts about canceling and need help deciding whether to getMicrosoft 365 Personal or Family, check this guide and make an informed decision.
Why can’t I cancel Microsoft 365?
To ensure the cancellation process goes through, you mustcontact Microsoft customer service.
To conclude, we leave you with a few takeaways: always use Microsoft’s official website to confirm the plan status to avoid being a victim ofphishing emails asking to renew your Microsoft 365 subscription.
Also, use the correct method for your plan to cancel the service and keep the recurring billing option disabled to avoid any unexpected charges.
Trial period ending soon? We’ve found thebest deals to continue the planand keep using your favorite apps.
If you have any questions or suggestions about the subject, feel free to mention them in the comments section below.
More about the topics:Microsoft 365
Srishti Sisodia
Windows Software Expert
Srishti Sisodia is an electronics engineer and writer with a passion for technology. She has extensive experience exploring the latest technological advancements and sharing her insights through informative blogs.
Her diverse interests bring a unique perspective to her work, and she approaches everything with commitment, enthusiasm, and a willingness to learn. That’s why she’s part of Windows Report’s Reviewers team, always willing to share the real-life experience with any software or hardware product. She’s also specialized in Azure, cloud computing, and AI.
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Srishti Sisodia
Windows Software Expert
She is an electronics engineer and writer with a passion for technology. Srishti is specialized in Azure, cloud computing, and AI.