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4 fixes for Xbox One headset mic not working but can hear sounds

Solve your headset issue and play online with your friends

4 min. read

Updated onFebruary 23, 2024

updated onFebruary 23, 2024

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Key notes

The convenience of a headset is priceless in delivering the gaming experience you deserve. With a headset, you can communicate with your teammates and make the right call to win a game, or you can enjoy your banter and trash talk with fellow gamers during a match, which is half the fun.

Having aXbox Oneheadset mic that is not working is one of the more frustrating issues you might run into while trying to play on Xbox Live. Without your mic, you can’t make call-outs unless you type them into in-game chat, which takes time.

While you could use the in-game chat function, it’s not ideal, especially if you play with a lot of teammates or are playing an online co-op game.

There are many reasons why your headset mic may not be working. It could be due to a simple update or hardware issue. Or specific settings and misconfigurations could be the cause of this issue.

What can I do when Xbox One mic is not working?

What can I do when Xbox One mic is not working?

1. Connect the controller and headset again

The first thing you should check is whether or not the headset is muted. If your headset is muted, you won’t be able to hear anything. You can easily unmute the device by pressing the mute button on the back of the headset.

If your headset isn’t muted, it may not work if the connection between your controller and your headset is loose. To fix this, just plug both devices again and resync your controller.

2. Install the Xbox Controller Update

The Xbox headset can stop working if the controller is out of date. So it is necessary to update it regularly.

3. Adjust the sound settings

It will combat any issues that could originate from system misconfiguration. Try the next method to resolve the mic issue inFortnite.

4. Configure voice chat settings in Fortnite

If your Xbox headset mic is not working in certain games like Fortnite, it can be caused by in-application settings.

5. Customize PS4 device settings

The Xbox One headset is compatible with the PS4 as they both use 3.5mm input. But before using them, you have to make sure that their level is adjusted and they are not muted.

We also have a guide explainingwhat is Mic Monitoring on Xbox, and it can come in handy when troubleshooting issues.

The above methods should resolve the Xbox headset mic issues, but if you are encountering issues broader than the mic, check out ourfull guide to troubleshooting the Xbox One heads

More about the topics:Headphones issues,xbox one

Vlad Turiceanu

Windows Editor

Passionate about technology,Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world.

Coming from a solid background in PC building and software development, with a complete expertise in touch-based devices, he is constantly keeping an eye out for the latest and greatest!

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Vlad Turiceanu

Windows Editor

Coming from a solid background in PC building and software development, he’s a Windows 11 Privacy & Security expert.