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5 Easy Ways to Fix Giffgaff Error 38
It is a general failure error
5 min. read
Updated onFebruary 20, 2024
updated onFebruary 20, 2024
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Many users have complained about getting error 38 on Giffgaff, or Your messages won’t send error while trying to send a text.
In this guide, we will discuss the reasons for the issue and offer WR experts recommended solutions to fix the problem in no time.
What causes the error 38 on Giffgaff?
How can I fix the error code 38 on Giffgaff?
Before engaging in advanced troubleshooting steps to fix error 38 on Giffgaff, you should consider performing the following checks:
1. Check your mobile network strength
Make sure your mobile device is displaying network bars and has a strong & uninterrupted internet connection.
If you are using mobile data, check if it is working by using a browser or any other app that uses the internet. You can also try going to a different location to get better network coverage.
In case yourphone doesn’t work without Wi-Fi, this could indicate a problem with your cellular connection or the mobile data; read this guide to learn more.
2. Verify your message center number
Android
Now try sending a message to the same number and check if the recipient has got the messages. If not, set your SMS app as the default messaging app.
iPhone
If this SMS center number doesn’t work for you, you need to call customer care and ask for the number, as sometimes it can be different for some devices.
3. Perform a manual roam
Android
These steps will update the message center number forcefully; you can use the above method to check it & confirm.
iPhone
4. Check your phone and text credit balance
In case you have insufficient phone or text credit, you need to top-up to ensure you have sufficient funds to prevent this issue.
5. Perform a soft reset on your phone
Android
iPhone
Getting error code 38 while using the GiffGaff sim can frustrate you, especially when you urgently need to send a text.
To fix it, first, check the GiffGaff server status to verify the message center number mentioned is correct and that you have enough sufficient text and phone credits.
To prevent error code 38 while texting using GiffGaff sim, ensure your phone has network bars, and the message center number should also be correct.
In case your computer hasbuilt-in eSIM functionality capabilities,you can use the SIM on your Windows 11 to check the issue. To learn more, read this guide on how to enable or disable it.
In case you are facing other messaging issues, likeyou have been blocked from originating messages, read this guide to learn the causes and simple solutions.
Did we miss a step that helped you? Don’t hesitate to mention it in the comments section below. We will happily add it to the list.
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Srishti Sisodia
Windows Software Expert
Srishti Sisodia is an electronics engineer and writer with a passion for technology. She has extensive experience exploring the latest technological advancements and sharing her insights through informative blogs.
Her diverse interests bring a unique perspective to her work, and she approaches everything with commitment, enthusiasm, and a willingness to learn. That’s why she’s part of Windows Report’s Reviewers team, always willing to share the real-life experience with any software or hardware product. She’s also specialized in Azure, cloud computing, and AI.
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Srishti Sisodia
Windows Software Expert
She is an electronics engineer and writer with a passion for technology. Srishti is specialized in Azure, cloud computing, and AI.