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5 Quick Ways to Fix Norton Antivirus BSOD in Windows 10

A list of surefire fixes to solve this blue screen issue quickly

5 min. read

Updated onMarch 21, 2024

updated onMarch 21, 2024

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The Norton antivirus is one of the most-used security software on Windows 10. However, users are complaining that they are getting the dreaded BSOD from this software.

Fortunately, it is an issue that can be fixed easily by changing a few things. And we are going to show you the quick and effective ways to solve the Norton Antivirus BSOD issue on Windows 10.

Why does Norton Antivirus BSOD appear?

There are various reasons for the Norton Antivirus causing BSOD issues in Windows 10. Below are some of the well-known causes:

How do I fix Norton Antivirus BSOD?

How do I fix Norton Antivirus BSOD?

1. Update PC

The Norton Antivirus BSOD on Windows 10 can appear because of your PC version. Thus, updating your PC should restore normalcy in this case.

2. Run the Memory Diagnostic tool

Some users have reported that the Norton Antivirus BSOD on Windows 10 issue is down to faulty memory. Aside from using the Memory Diagnostic tool, you can downloadMemTest86to check your RAM for issues.

If these tools discover any unfixable problem, you might need to change the affected memory.

3. Use a professional BSoD troubleshooter

With BSoD errors never having a clear cause unless you’re really good at reading memory dumps, it’s hard to tell what causes them or not.

It can actually be Norton, driver issues, or even hardware issues, but testing them out one by one can be frustrating and time-consuming.

That’s precisely why we recommend you try out aprofessional BSoD troubleshootersince they are created to run through all possible causes one by one, from drivers to DLLs, registries, and more.

4. Uninstall Norton in Safe Mode

If uninstalling Norton Antivirus fixes the BSOD on Windows 10, you should continue using only Microsoft Defender.

Alternatively, you could always consider using an alternative tool in ESET NOD32. This lightweight antivirus software does everything to protect your PC online and offline without causing any issue.

Also, it detects and eliminates viruses before they can affect your PC. You only need to install it and it will take care of your privacy and security.

5. Clean install Windows 10

Finally, if all the solutions above do not fix the Norton Antivirus BSOD on Windows 10, you might need to clean install Windows. This has proved to work for users that upgraded from the older operating system.

With this, we can conclude this guide. You only need to follow the instructions therein carefully and everything should be back to normal.

If you need a general guide onhow to fix Norton Antivirus errors on Windows 10, check the linked article for ways to fix issues with software easily.

In case you’re having issues with other files, we also have a guide on how touninstall Windoc.exe, so you might want to visit it.

Which one of the solutions written above helped you? Let us know by leaving your feedback in the comments section below.

More about the topics:BSoD error codes,Cybersecurity

Madalina Dinita

Networking & Security Specialist

Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer.

She is interested in all things technology, especially emerging technologies – AI and DNA computing in particular.

Prior to joining the WindowsReport team, she worked in the corporate world for a number of years.

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Madalina Dinita

Networking & Security Specialist

Madalina is a Windows fan since forever, especially interested in AI, emerging technologies, privacy, and security.