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5 Ways to Fix Rtkvhd64.sys System Errors on Windows 10
Expert solutions for quick troubleshooting
5 min. read
Updated onMarch 20, 2024
updated onMarch 20, 2024
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Key notes
TheRTKVHD64.syserroris a Blue Screen of Death error that usually shows up when playing video games, listening to songs, or performing any activity that requires a fully functional audio driver.
The Stop Code in case of this error reads:SYSTEM_SERVICE_EXCEPTION
Troubleshooting the error usually becomes a challenge if you are unsure what theRTKVHD64.sysfile does. So, we will first find out about it and then head to the solutions.
What is RTKVHD64?
RTKVHD64is a file related to the Realtek Audio driver, and if it’s damaged, corrupt, or deleted, you may encounter theRTKVHD64.sysBSOD error in Windows 10 and 11.
Other than that, outdated drivers,corrupt system files, issues with the hard drive, the presence of malware, or conflicting applications, too, are likely to cause the error.
Also, there are other variations of the issue you need to watch out for as reported below. Below are some of these variations:
How do I solve RTKVHD64 Sys on Windows 10?
1. Repair files with the System File Checker
Using the System File Checker scan may not always work for these issues.
If theRTKVHD64.sysBlue Screen errorpersists after theSystem File Checkerscan checks, we suggest you try aprofessional system repair softwarethat automatically runs a deep scan of your Windows system and finds and fixes the problems causing this Blue Screen error.
2. See if there is any hard drive corruption
Issues with your hard drive or storage controllers may be behind Realtek driverRTKVHD64.syserror. Repeated misuse over time, improper shutdowns, incomplete installation of software, or power outages may corrupt the data on the hard drive.
The Check Disk utility should fix things if issues with the hard drive are responsible for the error.
3. Update the Realtek driver
As RTKVHD64.sys is aRealtekaudio driver file, updating an antiquatedRealteksound card driver is a probable fix for thiserror.
Even if Windows doesn’t find new driver software, the Realtek website might still have a newer version. So, make sure to check there as well and manuallyupdate the driver.
Windows automatically updates some drivers, but you can’t rely on the OS to keep them all up-to-date.
You can also use a professional software that can do all the work for you in the safest way.
⇒Get Outbyte Driver Updater
4. Run a malware scan
Malware that corrupts system files is a culprit forBSODerrors. As such, an antivirus scan can feasibly resolve theRTKVHD64.syserror.
In case you are confident that it’s malware behind the error, but Windows Security can’t detect it, we strongly recommend trying out afast and reliable antivirus.
5. Roll Windows back to a restore point
If theRTKVHD64.syserroroccurred after recently installing some new hardware or software, performing a system restore could be a potential fix.
TheSystem Restore toolwill undo any modifications to system files, restore deleted system scripts and remove software installed after the selected restore point. Just make sure to choose one created before the error first showed up.
How can I fixRTKVHD64.syserror on Windows 11?
TheRTKVHD64.sysBSoD error is as commonly encountered in Windows 11 as it was in the previous iteration.
In addition to the solutions listed above, you should also check for compatibility. Make sure the installed Realtek driver is compatible with your version of the OS. If it’s not, head to the OEM’s website, and look for one that is.
Also, you may try disabling the third-party antivirus since it has led to the error for many. If that fixes the issue, we recommend switching to aneffective antivirus that doesn’t cause conflicts.
These were some of the effective solutions for theSystem Service ExceptionRTKVHD64.syserror, and you must have had it fixed by now.
Also, find out how toview the BSoD detailsto better equip yourself when troubleshooting these.
This articlealso provides further general fixes for blue screen issues.
More about the topics:realtek,System Files
Matthew Adams
Windows Hardware Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.
He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.
In his free time, he likes to read and write about history and tries to always develop new skills.
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Matthew Adams
Windows Hardware Expert
He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.