Share this article

Improve this guide

5 Ways to Fix Steam if the Browser Is Not Working

Removing the HTML cache might solve the issue in no time

4 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

Share this article

Improve this guide

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

Key notes

Steam is the most popular gaming platform on desktop, but many users reported that theSteambrowser isn’t working for them.

This can be a problem and prevent you from browsing theSteamstore, but you might be able to fix that using one of our solutions.

Why is my browser not working on Steam?

To tell you the truth, the Steam browser has always been quite buggy, a tad slow, and a lot of times completely unresponsive over the years.

One of the main reasons why this is happening is that the Steam web browser’s cache has become corrupted.

In that case, the store might not load properly, which can lead to massive frustration among gamers, especially when time is of the essence.

How do I fix Steam if the web browser doesn’t work?

1. Access Steam from an alternative browser

All features available in theSteamBrowser can be accessed fromSteam’s website. You can use anybrowserfor this purpose, but for the best results, we recommend usingOperaGX.

Created for gamers especially, thebrowserhas its own ad blocker that will block ads and tracking scripts and make pages load faster. For an extra layer of protection, there’s a free VPN with unlimited bandwidth.

The GXControl lets you set limits on how much RAM, CPU, and network usage your browser takes up.

This way you allow the browser to distribute your system’s resources evenly so that you don’t have to close any processes while playing a heavy-resource game.

And for sure you’ll find the GX Corner extremely useful to stay in touch with the gaming community and keep an eye on all the news and updates in the industry.

Opera GX

2. Restart Steam or stop using the Beta client

Users reported that this problem appears only in theSteamBetaclient, so you might want to switch to the regularclientin order to avoid this issue.

3. Remove HTML cache

You can also delete the browser cache right from theSteam clientby doing the following:

After doing that, check if the problem is still there.

4. Disable the DirectWrite feature

5.Use–no-cef-sandboxparameter

StartSteamand check if the problem is resolved.

Why is nothing on Steam loading?

Throughout the years, many Steam users have reported situations such as the Steam Store page not loading at all.

This can be the result of a slow Internet connection, the cache becoming corrupted, and so on. There are Steam users that go for years without experiencing such issues, or never do, but the problem is more common than you think.

But, as we’ve shown you, the way to go about it is simple and pretty straightforward, so there’s no need for real concern.

If you don’t know how to open the Steam browser, and you are dealing with problems such as the Steam in-game browser not working, try out this simple troubleshooting process.

Many users thought that the Steam browser is disabled, and fiddled with the Steam settings for the web browser, to no avail.

Now you know what to do if the Steam web browser keeps refreshing, or if the Steam web browser is black with no response.

Steambrowser is a crucial component ofSteam, but if thebrowserisn’t working, be sure to try all of our solutions.

If you’ve used another solution that worked, share it with us in the comments and we’ll take a look.

5 Ways to Fix Steam if the Browser Is Not Working#

Why is my browser not working on Steam?#

How do I fix Steam if the web browser doesn’t work?#

1. Access Steam from an alternative browser#

Opera GX#

2. Restart Steam or stop using the Beta client#

3. Remove HTML cache#

4. Disable the DirectWrite feature#

5.Use–no-cef-sandboxparameter#

Why is nothing on Steam loading?#