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6 Simple Ways to Fix Disney Plus Keeps Crashing

Close the Disney Plus app and restart your device

5 min. read

Updated onJanuary 3, 2024

updated onJanuary 3, 2024

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Key notes

For some of our readers, Disney Plus keeps crashing every time they pressWatch.

Why does my Disney Plus keep crashing? If the Disney Plus app crashes when you launch it, it could be due to outdated or corrupted files. However, if you are watching on your browser, the crash could be the result of an outdated browser cache and cookies.

How can I fix the Disney Plus keeps crashing issue?

Before proceeding with any steps to stop Disney Plus from crashing, go through the following preliminary checks:

1. Check if the connection between Disney Plus & your PC is open

By running the PING command, you check for responsiveness and measure the latency between your PC and Disney Plus to ensure you have a stable internet connection.

2. Clear browser cache and cookies (If using a web version on your PC)

Once done, relaunch the browser and try to access the website again. Clearing browser cache can help you fixDisney Plus doesn’t work on Chromeissues as well; read this guide to learn more.

3. Clear the app cache

Windows

This will delete all app data, including your login ID & password, and reset the app to the default settings. So, keep the password handy as you need to sign in on the app again.

Clearing app data can help you fix other Disney Plus errors likeerror code 73; read this guide to learn about other solutions.

4. Update the app

Windows

5. Uninstall the Android System WebView (Beta) update (TV)

Restart your TV, then launch the app and check if the issue persists.

6. Reinstall the app

Windows

Once done, close the Google Play Store, launch the Disney Plus app, and log in to your account to enjoy watching your favorite shows.

Reinstalling the app can help you fix other issues related to the app, such aserror code 14; read this guide to learn more.

In conclusion, the Disney Plus app crashing issue could occur due to a flaky internet connection, an outdated app, or corrupted cache.

So, to resolve this issue, restart the app & device, check the server status of Disney Plus, verify if you have a reliable internet connection, and try updating or reinstalling the app.

Alternatively, if your ISP is blocking the website, you can rely on astable VPN serviceto access digital content on the platform.

If you have any questions or suggestions about the subject, feel free to mention them in the comments section below.

6 Simple Ways to Fix Disney Plus Keeps Crashing#

How can I fix the Disney Plus keeps crashing issue?#

1. Check if the connection between Disney Plus & your PC is open#

2. Clear browser cache and cookies (If using a web version on your PC)#

3. Clear the app cache#

4. Update the app#

5. Uninstall the Android System WebView (Beta) update (TV)#

6. Reinstall the app#

6 Simple Ways to Fix Disney Plus Keeps Crashing

How can I fix the Disney Plus keeps crashing issue?

1. Check if the connection between Disney Plus & your PC is open

2. Clear browser cache and cookies (If using a web version on your PC)

3. Clear the app cache

4. Update the app

5. Uninstall the Android System WebView (Beta) update (TV)

6. Reinstall the app