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8 Ways to Fix Amazon Prime Error Code 7136
Streaming error? Switch off your VPN
4 min. read
Published onNovember 20, 2023
published onNovember 20, 2023
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Nothing worse than selecting a video to watch on Amazon Prime Video, but it fails to play because of the error code 7136. Most of these streaming errors are internet-related, but we’ve covered all bases to ensure you get a solution for this issue.
How do I fix Amazon Prime error code 7136?
Begin with the following basic checkpoints before proceeding with the slightly advanced solutions:
1. Force stop Amazon Prime
2. Clear app cache
2.1 TV app
2.2 Windows app
2.3 Android app
3. Check for your device’s firmware updates
3.1 Android TV
3.2 Android phone
If you’re on a Windows, Roku, or Xbox device, check for updates and ensure you update your browser if on the web version.
4. Uninstall recent app update
If the Amazon Prime Video error code 7136 started after an app update, it is possible that it was a problematic one. Uninstalling the updates will revert to the previous version, where everything was working fine.
5. Turn off your VPN
If you’re constantly facing issues with your restricted content, you might need areliable VPN that can unlock Amazon Prime videos.
6. Disable Proxy
7. Reinstall Prime Video
Depending on the device you’re using, uninstall the Amazon Prime Video, then reinstall it. This can help clear any temporary issues causing the error code 7136 or other issues, such as anout-of-sync audio video.
8. Contact Customer service
Should the above steps fail, get in touch withAmazon Prime’s customer service team. You’ll be taken through the general questions before they narrow down to your issue to verify whether it’s isolated or widespread.
If none of these solutions seem to work, consider using the web version. Sometimes,Amazon Prime Video is not working on Rokubut works on other devices or platforms.
Even on browsers, sometimesAmazon Prime fails to work on Chrome. Still, no need to tire as they’re a handful ofweb browsers that work well with Amazon Prime.
That’s all we had for this article, but if you have any other solutions that worked for you but are not mentioned here, don’t hesitate to let us know in the comment section below.
More about the topics:Amazon Prime errors
Claire Moraa
Windows Software Expert
Claire has a knack for solving problems and improving the quality of life for those around her. She’s driven by rationality, curiosity, and simplicity, and always eager to learn more about Microsoft’s products. With a background in teaching and reviewing, she breaks down complex topics into easily understandable articles, focusing mostly on Windows 11, errors, and software.
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Claire Moraa
Windows Software Expert
With a background in teaching and reviewing, she breaks down complex topics into easily understandable articles, focusing mostly on Windows 11 errors.
