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9 Ways to Fix Logitech Unifying Receiver not Working

Get back to using your wireless mouse with these easy fixes

7 min. read

Updated onMarch 19, 2024

updated onMarch 19, 2024

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Key notes

The Logitech Unifying Receiver is a wireless USB receiver that allows you to connect akeyboard, mouse, and other devicesto your computer.

Users complained that their device doesn’t recognize the Logitech Unifying Receiver.

Suddenly, after a round of Windows 10 updates, my Windows 10 Home PC no longer recognizes my Logitech Unifying USB Receiver, which links my wireless mouse/keyboard. So I can’t use my mouse andkeyboard.

You must fixthis problem, or else your peripherals remain unusable. So, in this article, we’llshow you what to do if the Logitech Unifying receiver is not detected.

Why is my Unifying receiver not working?

The failure to recognize the Logitech Unifying Receiver may be caused by an erroneous setup,a Windows update, the Unifying program, or applications that conflict with one another.

Check to see if the driver file for the Logitech Unifying Receiver is stored on your computer if you are experiencing issues with the device not functioning properly.

Don’t worry; we have covered all the possible causes in the list of solutions below. Follow each solution to see which one fits your case. Keep on reading!

How do I fix the Logitech Unifying Receiver if it won’t pair?

1. Update the Logitech Receiver drivers

Additionally, you can use third-party tools such asPC HelpSoft Driver Updaterto update all your drivers with just a few clicks automatically.

The main benefits of usingPC HelpSoft Driver Updaterare a safer and quicker updating process. In addition, you won’t have to spend time choosing the right driver, as this tool will do it for you.

Besides, installing and setting up the program is extremely easy. As you’ll see, the tool is connected to an extensive online database of the latest drivers, so you will only get the most recent recommendations.

2. Uninstall the MotionInJoy GamePad Tool

MotioninJoy is a small program that enables you to utilize the Playstation 3 controller, which many users consider to be among the most comfortable gaming controllers ever created, with all the games played on your computer.

You will be able to use the software in a matter of moments after installing the application and connecting the controller to the computer with the USB connection. Then, all you have to do is follow the program’s official website instructions, and you will be good to go.

3. Delete the DS3 files

4. Check that the device files exist

Note: If you don’t find the files, copy them from another computer usingLogitech Unifying Receiver, then paste them to the directory mentioned above.

Once you are sure the file exists, check if the Unifying receiver is fixed.

How can I fix Unifying Receiver if it’s not working with the keyboard?

The unifying receiver only works with Logitech keyboards, so ensure that the keyboard you are trying to pair is from Logitech and, more importantly, the keyboard is powered.

If the keyboard is rechargeable, ensure it’s charged before pairing. If batteries power it, check them or swap them with a new set before pairing.

Also, if the keyboard has an ON/ OFF switch, ensure it’s turned ON.

Sometimes, older keyboards will work better with the Logitech SetPoint software, so you should try this solution.

If none of these solutions worked, go through the solutions from the first chapter of this article as they also apply to any Logitech device you are trying to pair with the Unifying receiver.

How can I fix Unifying Receiver not working with a mouse?

There is no difference between a keyboard and a mouse when connecting and pairing, so all the solutions above will apply.

However, some mice and keyboards come with their firmware CD, which might contain older software versions and drivers and can trigger conflicts.

So ensure you have the latest drivers and software as indicated in our solutions above.

How do I fix Unifying Receiver not working with Mac?

The leading cause of the Unifying receiver not pairing with a Logitech wireless device is the low battery of that device, so make sure that the gadget is fully charged and turned on.

If batteries power the device, exchange them with a fresh batch before pairing.

If these solutions don’t work, try to connect the Unifying receiver to another port. If available, bypass any other port replicator or USB hub and try a USB 2.0 port instead of a USB 3.0 one.

How do I fix Logitech Unifying Receiver not working in Windows 11?

Suppose none of the above solutions fixed the Logitech Unifying receiver driver is unavailable issue. In that case, you should also consider connecting the Unifying receiver to another computer and see if it works. If it doesn’t, you should think of replacing the receiver because it is probably damaged.

To learn more about Logitech keyboards, we have a great guide on how topair Logitech keyboard, so be sure not to miss it.

So these are a few quick and easy solutions that can help if your computer can’t recognize theLogitech Unifying Receiver.We truly hope that at least one of them proved helpful for you.

9 Ways to Fix Logitech Unifying Receiver not Working#

How do I fix the Logitech Unifying Receiver if it won’t pair?#

1. Update the Logitech Receiver drivers#

2. Uninstall the MotionInJoy GamePad Tool#

3. Delete the DS3 files#

4. Check that the device files exist#

How can I fix Unifying Receiver if it’s not working with the keyboard?#

How can I fix Unifying Receiver not working with a mouse?#

How do I fix Unifying Receiver not working with Mac?#

How do I fix Logitech Unifying Receiver not working in Windows 11?#