Additional Authentication Needed on Xbox: 4 Working Fixes

Perform power cycle to fix the error

4 min. read

Updated onFebruary 23, 2024

updated onFebruary 23, 2024

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Key notes

Some of our readers owning an Xbox have reported encountering theAdditional authentication needederror out of nowhere whenever they try connecting their gaming console to their home network. The error shows up abruptly despite no changes were made to the network settings.

TheAdditional authentication erroron Xbox can occur due to router issues,ISP restrictions, your router is blacklisted by the router, or you have a slow internet connection.

It is recommended to restart your router or modem, switch to a cable connection and check theXbox Live server status.

How do I fix the Additional authentication needed error on Xbox?

1. Clear Alternate MAC address

2. Use your computer’s physical address

Using the Physical address of your PC as the default MAC address helps bypass the restrictions imposed by your ISP, which may be a possible reason for the additional authentication needed error.

3. Interrupt a test connection

Interrupting your Xbox when testing the strength of your internet connection forces your gaming console to expunge all the temporary data and reboot as new, thus resolving the issue we are currently facing.

4. Perform a power cycling

Performing the power cycling procedure will delete all the temporary data resolving the firmware-related issues with your Xbox which may be hindering your console’s ability to establish a successful connection.

That’s all about it! Hopefully, you can now successfully connect to the home network without running into the additional authentication needed error on Xbox.

Before you leave, you may want to fix theXbox error 0x87DD0013, which prevents you from joining a chat game on Xbox.

Which of these methods worked in your case? Do let us know in the comments section.

Additional Authentication Needed on Xbox: 4 Working Fixes#

How do I fix the Additional authentication needed error on Xbox?#

1. Clear Alternate MAC address#

2. Use your computer’s physical address#

3. Interrupt a test connection#

4. Perform a power cycling#