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Adobe Media Encoder Not Working: How to Reset It

Although uncommon, virus attacks could cause this problem

5 min. read

Updated onOctober 24, 2023

updated onOctober 24, 2023

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Key notes

Some readers have complained that Adobe Media Encoder is not working or opening. This, in turn, limits their access to the tool’s audio/video processing capacity and other features. Hence, we will address this issue in this guide and proffer possible solutions.

Likewise, you can check out our detailed guide on fixingAdobe Premiere Pro if it’s not exporting full video.

Why is Adobe Media Encoder not working?

Adobe Media Encoder may not work under different circumstances and for several reasons. Sometimes, it may appear asAME not working with After Effects. Hence, check other likely causes below:

Now, let’s explore the possible ways to troubleshoot the Adobe Media Encoder app if it’s not opening on your PC.

What can I do if Adobe Media Encoder stops working?

What can I do if Adobe Media Encoder stops working?

Before trying any advanced troubleshooting steps, apply the following:

If the issues persist, try the solutions below:

1. Reset the CC Media files

Running the executable file will remove and reset the corrupted CC Media preferences files. Also, it’ll reset all the settings and fix issues preventing AME from working.

2. Remove Adobe Media Encoder temp settings

Removing the temp files allows the app to collect usable files and delete the corrupt or faulty ones. Checkways to run File Explorer as an administrator in Windows 11if it is required in the process.

3. Turn off Adobe Media Encoder Parallel Encoding feature

Disabling the Parallel Encoding feature will fix any interference the alternative encoder is causing the program.

4. Update your graphics drivers

AME uses many graphics features, so updating the graphics drivers will fix bugs causing issues with Adobe Media Encoder. Do not hesitate to check out our detailed article onupdating graphics drivers on Windows 11if you have any problems with the above steps.

You can also try a faster alternative to update your graphics drivers, and it is an automatic program like Outbyte Driver Updater that helps you locate the latest driver updates for your device from a vast database.

⇒Get Outbyte Driver Updater

5. Reset Adobe Media Encoder Preferences

Resetting the preferences can fix the problem and return the settings to default.

Alternatively, you can read about theAdobe Acrobat Readers DC not respondingon the PC. Also, our guide onhow to fix Adobe Reader if it’s not installingapplies to other Adobe products.

We also have a guide on how to fix the Adobe Media Encoder not installed error that may provide further solutions.

Should you have further questions or suggestions, kindly drop them in the comments section.

Henderson Jayden Harper

Windows Software Expert

Passionate about technology, Crypto, software, Windows, and everything computer-related, he spends most of his time developing new skills and learning more about the tech world.

He also enjoys gaming, writing, walking his dog, and reading and learning about new cultures. He also enjoys spending private time connecting with nature.

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Henderson Jayden Harper

Windows Software Expert

Passionate about technology, Crypto, software, Windows, and everything computer-related, he spends most of his time developing new skills.