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Amazon Error 2063: How to Fix This Prime Video Code

Give a try to these tested solutions right away

5 min. read

Updated onOctober 13, 2023

updated onOctober 13, 2023

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Amazon Prime is one of the most extensive streaming services in the world, with a vast collection of shows and movies. However, users have been complaining about a long list of errors on the platform, especially error 2063. So, we’ve put this guide together to help you solve it.

What causes Amazon error 2063?

There are tons of possible reasons that can bring about the error code 2063 on Amazon Prime. Here’s a list of the most common ones:

Now that you know some possible causes of the error 2063 let’s see how you can solve it.

How can I fix Amazon error 2063?

How can I fix Amazon error 2063?

We advise you to try the following preliminary checks:

If you cannot fix the issue with these basic solutions, move on to these advanced troubleshooting methods.

1. Clear browsing cookies and cache

If you are not using the Chrome browser, there are other ways you can use toclear the browsing cache on Windows 11.Check out our guide for detailed steps.

2. Turn off Windows Defender Firewall

3. Disable Proxy settings

4. Remove your VPN temporarily

Why is Amazon Video not accepting my card?

When Amazon Video does not accept the card, incorrect details are likely entered. Or, the bank servers responsible for processing transactions may be down.

Also, there’s an option to enable cards for online payments. If that’s not turned on, the payment will fail. For credit cards, make sure you have not hit the credit limit.

Is Amazon not accepting Visa debit cards?

While Amazon had, at a point, planned to stop accepting Visa cards due to a high fee levied on transactions, the whole idea was shelved after it reached an agreement with Visa.

So, Amazon is now accepting Visa debit and credit cards, and you shouldn’t have a problem using these to purchase products from the e-commerce giant.

Why is my card getting declined even though I have money?

Here are a few reasons your card is declined even though there is money in the account:

There you have it: 4 step-by-step methods to get rid of Amazon Prime error 2063. After solving this problem, it is also possible that you encountererror 9074 on Amazon Prime. Everything you need to solve it is in our guide.

And for free streaming sites, you may encounter theITV-101 error on Freevee, so don’t hesitate to check out our detailed guide for quick fixes.

Do you find this article helpful? Share your thoughts in the comments section below.

More about the topics:Amazon Prime errors

Radu Tyrsina

Radu Tyrsina has been a Windows fan ever since he got his first PC, a Pentium III (a monster at that time).

For most of the kids of his age, the Internet was an amazing way to play and communicate with others, but he was deeply impressed by the flow of information and how easily you can find anything on the web.

Prior to founding Windows Report, this particular curiosity about digital content enabled him to grow a number of sites that helped hundreds of millions reach faster the answer they’re looking for.

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