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Amazon Prime Video Audio Out of Sync? Fix it in Just 4 Steps
Give a try to these quick methods now
4 min. read
Updated onNovember 21, 2023
updated onNovember 21, 2023
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Key notes
Amazon Prime Video is available on multiple platforms, allowing users to watch their favorite shows on any device. However, sometimes, you may experience audio out-of-sync issues when watching TV shows or movies on your TV.
The Amazon Prime Video audio out-of-sync issue can occur due to incorrect frame-matching settings in Apple TV or issues with yourstreamingdevices.
If you are also experiencing the Amazon Prime Video audio out-of-sync issue, follow the steps below. We have listed some known solutions to help you resolve the problem.
How do I fix the Amazon Prime Video audio out-of-sync problem?
1. Disable Frame Rate Matching in Apple TV
The Match Frame Rate feature allows Apple TV to match its refresh rate to the original frame rate of content. However, this may create issues with some services resulting audio sync problem.
2. Turn off Volume Mode in Roku TV
The Volume Mode option allows the users to balance volume while watching the content automatically. However, enabling or setting the option to Levelling or Night can also result in audio sync issues with apps like Prime Video.
3. Check your HDMI cable
Check your audio system
4. Restart or hard reset
Perform a power cycle
Factory reset Roku TV
Once done, install Prime Video and check if the audio out-of-sync issue is resolved. Resetting could also resolve theerror 7136. If you have any other device, refer to the user manual for factory reset instructions.
The Amazon Prime Video audio out of sync can occur for different reasons depending on your streaming device.
Follow the steps in this article one by one to fix the issue with your Prime Video app. Let us know which method helped you resolve the issue in the comments.
More about the topics:Fix Video Streaming,video issues
Tashreef Shareef
Tashreef Shareef is a software developer turned tech writer. He discovered his interest in technology after reading a tech magazine accidentally. Now he writes about everything tech from Windows to iOS and streaming services to IoT at WindowsReport.
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