Autopilot Error 0x81036502: How to Fix It in 4 Steps

Ensure you register the autopilot correctly on your PC

4 min. read

Updated onMarch 29, 2024

updated onMarch 29, 2024

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Key notes

Windows Autopilot is a tool that simplifies the deployment and management of Windows devices. However, users report the Autopilot failing at the Enrollment Status page- error 0x81036502, and it can also be a timeout issue.

Hence, this guide will delve into the causes of this error and offer solutions to rectify it. Also, you may be interested in our guide onfixing Autopilot.dll WIL error reportedon Windows 11.

What causes the Windows Autopilot Reset Error 0x81036502?

Error code 0x81036502 occurs due to a communication failure between the device and the Autopilot service in the cloud. Here are some common causes of this error:

These causes are liable to vary on different computers. To resolve the error, proceed with the troubleshooting steps below.

How can I fix Windows Autopilot Reset Error 0x81036502?

Here are some preliminary checks you can perform:

Proceed with the following advanced troubleshooting if the error persists.

1. Uninstall third-party antivirus app

Installing various antivirus apps on a device causes the antivirus apps to malfunction, so it is advisable to uninstall other antivirus software.

You can read abouthow to disable Windows Defenderif you encounter issues.

2. Run an SFC/DISM scan

The SFC/DISM scan will locate and fix corrupt system files on your Windows device. Check our guide abouthow to run an SFC scanon Windows.

Alternatively, you can better run adedicated system repair solutionthat will detect Windows-related issues in minutes, will scan automatically, and repair any issues that cause the error code 0x81036502.

3. Update Windows OS to the latest version

Updating the Windows OS will download all the system requirements to complete the reset process and fix bugs impeding it.

4. Reset Windows

The process above will restore Windows OS settings to factory default and delete third-party apps. We have a step-by-step guide onreinstalling Windows 11 OSon your computer.

In addition, you can read abouthow to fix Windows Update error 0xc1900223on your PC. Also, do not hesitate to check our detailed guide aboutwhy Windows 11 update fails and how to fix iton Windows 11.

Should you have further questions or suggestions, kindly drop them in the comments section below.

Autopilot Error 0x81036502: How to Fix It in 4 Steps#

What causes the Windows Autopilot Reset Error 0x81036502?#

How can I fix Windows Autopilot Reset Error 0x81036502?#

1. Uninstall third-party antivirus app#

2. Run an SFC/DISM scan#

3. Update Windows OS to the latest version#

4. Reset Windows#