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BorrowBox Not Working? How to Fix it

E-book apps require regular clearing of built-up cache

4 min. read

Updated onDecember 4, 2023

updated onDecember 4, 2023

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Key notes

BorrowBox is a service that helps you rent physical books from your local library but sometimes it’s not working. If this sounds familiar, find out ways you can easily bypass this error.

Why does BorrowBox not work?

The BorrowBox app is not available for all devices, so your device is probably not among the supported ones. It is also a geo-restricted application which makes it unavailable in certain regions.

Other common issues include internal server errors, expired accounts, a low credit score or you’re yet to return borrowed books.

What can I do if BorrowBox is not working?

Check off the following basic steps first:

1. Update your device’s OS

1.1 Android

1.2 iPhone

Most problems with apps not working are because theE-book app is not compatible with your device. A quick software update can streamline the inconsistencies.

2. Force stop the app

3. Clear cache

3.1 Browser cache

3.2 App cache

4. Turn off your VPN

Additionally, if you’re in a location where the BorrowBox app is not available, you may have to enable your VPN. We recommend aVPN with IP-masking capabilitiesto avoid frequent disconnections.

5. Disable Proxy

6. Reinstall the app

Try to uninstall and reinstall the app. This will not only get rid of any bugs or glitches that may have affected your experience with the app, but it will also make sure that there aren’t any corrupt files on your device.

After reinstalling it from the app store and BorrowBox is still not working, it is possible that your current version is having issues and the next step can help fix that.

7. Try an older version

If your BorrowBox app started having problems after a recent update, it could be a sign of a buggy update. In this case, you’ll have to roll back to a previous version as you wait for the developers to address the issue.

You will not find an older version from your dedicated app store but a lot of third-party sites have these older versions. All you have to do is navigate to your browser anddownload the older BorrowBox version. Just ensure you have an up-to-date antivirus solution that can detect any threats before you install it.

8. Report the issue

If you can access the BorrowBox app, head over toSettings>Send Feedbackand an email addressed to BorrowBox support will be created with the detailed logs of the issue. However, if it’s another issue that prevents you from logging in, you can send an email directly.

If you’re waiting too long and the issue of BorrowBox not working is yet to be addressed, perhaps it’s time to tryother ebook reading appsorturn your favorite books into audiobooks.

If you are having similar issues, know a way around this problem, or would like to share your BorrowBox experience, don’t hesitate to reach out to us in the comment section below.

BorrowBox Not Working? How to Fix it#

What can I do if BorrowBox is not working?#

1. Update your device’s OS#

2. Force stop the app#

3. Clear cache#

4. Turn off your VPN#

5. Disable Proxy#

6. Reinstall the app#

7. Try an older version#

8. Report the issue#