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Cannot Communicate Using SSL: How to Fix it on PS4/PS5
The error usually happens because of corrupted data
3 min. read
Updated onJanuary 15, 2024
updated onJanuary 15, 2024
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When you encounter theCannot communicate using SSLerror on PS4 or PS5, it is generally because of a sign-in problem. Sometimes, it also happens due to database corruption issues.
This SSL error can pop up unexpectedly, even when your internet seems fine, and all games have worked perfectly until now. So, let us look closer at fixing this error and getting you back to gaming.
What causes Cannot Communicate Using SSL error?
Before moving forward, make sure to check forPlayStation network outages. If the service status is up and running, the problem is on your end. A few of the most common reasons behind the error:
How can I fix the Cannot Communicate Using SSL error?
Let’s start with some quick solutions before we try the PlayStation-specific fixes:
1. Sign into EA using the PS account
2. Rebuild PlayStation Storage Data
You canreset the PS4to fix the SSL issue when none of the methods works. But remember, you will lose the games and their data. So, make sure to backup the data before performing a reset.
Also, if the SSL error persists, you can contact PlayStation support on their official website. Depending on your region, they have email, chat, and phone-based support.
Let us know in the comments below if you know any other way to fix the cannot communicate with SSL error.
More about the topics:network error,Playstation 4,Playstation 5
Vlad Turiceanu
Windows Editor
Passionate about technology,Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world.
Coming from a solid background in PC building and software development, with a complete expertise in touch-based devices, he is constantly keeping an eye out for the latest and greatest!
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Vlad Turiceanu
Windows Editor
Coming from a solid background in PC building and software development, he’s a Windows 11 Privacy & Security expert.
