Share this article
Improve this guide
Computer Shuts Down During a Virus Scan? 4 Ways to Stop it
4 min. read
Updated onMarch 19, 2024
updated onMarch 19, 2024
Share this article
Improve this guide
Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more
Key notes
Antivirus software is one of the most crucial tools at your disposal for protecting your device but sometimes it causes the computer shuts down during a virus scan.
With more sophisticated assaults on your devices, it’s critical to have antivirus apps on your desktop and scan your system frequently.
However, you may encounter some difficulties at some point during the process.
For example, your computer shuts down during a virus scan! Don’t worry though because we are here to help you fix this problem.
How do I know if the problem is caused by software or hardware?
Now that we know what caused our problem, we can focus on solutions, which are, of course, dependent on the main cause.
What can I do if the computer shuts down during a virus scan?
1. Check fans
Even in Safe Mode, if your computer crashes while running a virus check, it’s likely that the problem is hardware-related, most likely a heat problem.
So, if you have access to your pc/laptop fan clean it and if you are not familiar with the procedure try getting help from an expert.
2. Install a PC repair tool
The most common symptom of a problem with your computer’s operating system is a restart.
So, it’s possible that your computer’s operating system is also malfunctioning. In this case, aPC repair toolis required.
3. Install another antivirus
As we mentioned before, Safe Mode can make everything clear. If the antivirus scan went smoothly on windows Safe Mode, then the problem is caused by software issues or incompatibility.
To solve the problem, you can try anotherreliable antivirus appand test if it works. Before installing another antivirus don’t forget to uninstall the old one.
Now check to see if your computer shuts down during a virus scan again. If yes, proceed to the next solution.
If everything is okay on Safe Mode and installing a new antivirus didn’t work, you might need to defrag your hard drive. To do so, follow the steps below.
4. Defrag HDDs
Keep in mind that depending on the extent of fragmentation, the process may take some time, and there is a higher chance of resolving the computer shuts down during a virus scan issue.
Take a look at this article if you’rehaving trouble with Disk Defragmenter.
Antivirus protection is critical for anyone who cares about their data and computer systems and wants to prevent any further damage.
Antivirus software acts as a security guard at the entrance, keeping intruders from entering.
However, sometimes, the antivirus is the source of the problem and it shuts down the computer during a virus scan.
Because prevention is far more effective than cure, having a system in place intended to identify and prevent viral assaults is preferable to having to spend time and money patching infected equipment.
That’s why you have to install an antivirus and use full scan frequently.
If you’re looking for thebest antivirus solutions for Windows Server, check out this article.
Let us know in the comments if you were successful in resolving the problem, and if so, which method you used.
More about the topics:antivirus,Windows 11
Farhad Pashaei
As a technophile, Farhad has spent the last decade getting hands-on experience with a variety of electronic devices, including smartphones, laptops, accessories, wearables, printers, and so on. When he isn’t writing, you can bet he’s devouring information on products making their market foray, demonstrating his unquenchable thirst for technology.
User forum
0 messages
Sort by:LatestOldestMost Votes
Comment*
Name*
Email*
Commenting as.Not you?
Save information for future comments
Comment
Δ
Farhad Pashaei
