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Disney Plus Black/Blue/Green Screen Errors: 5 Easy Fixes
Get Disney Plus Working in no time
5 min. read
Updated onMarch 6, 2024
updated onMarch 6, 2024
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Disney Plus, apopular streaming service, works like a charm until the screen gets stuck with a solid black, blue, or green color. Here, when a user logs in, it’s just a plain black screen without any titles or options listed.
But fret not! We have identified all the underlying causes and the solutions for each, which will be presented in the following sections. So keep reading to find out how to get things up and running when Disney Plus has a black screen.
Why am I getting a black screen on Disney Plus?
Here are a few reasons you are encountering the issue:
How can I fix Disney Plus black/blue/green screen?
Before we try the slightly complex solutions, here are a few quick tricks that will come in handy:
If none of these work, the solutions listed next surely will.
1. Disable Hardware Acceleration
Once done, relaunch the browser and verify if the Disney Plus black screen still remains. In that case, head to the next solution.
2. Disable Bandwidth Saver on the device
Certain devices come with aBandwidth Saveroption to help minimize data usage, but it often proves counterproductive and messes up the experience. Disabling it did the trick for many users.
As pointed out by one of our readers, Roku TV users can easily fix things by disabling theBandwidth Saverfeature in theNetworksettings. Here’s how:
That’s it! Once done, your Roku TV (or even another smart TV with the feature) should not display a black screen on Disney Plus anymore.
3. Change the DNS server
You can also change the DNS server on a TV. Though the steps are different, those can be found on the manufacturer’s official website.
4. Clear browsing data
Once the data is all wiped out, relaunch the browser, and verify whether the Disney Plus black screen problem is resolved. Because if not, there’s only one viable option left.
5. Switch to another browser
In case the problem persists, or you are encountering it whilestreaming Disney Pluscontent via a third-party application, it could be the browser to blame.
Several users reported the issue with Google Chrome, but as soon as they switched toOpera, things started to work fine because it has a built-in adblocker and a free VPN which makes your browsing experience faster and more secure.
That’s it! With the black, blue, and green screen problem on Disney Plus solved you can start watching your favorite shows once again.
Also, do not forget to check our simpletips to eliminate buffering on Disney Plus. And if you’re experiencing repeated crashes, our guide ontroubleshooting Disney Plus crashesprovides helpful steps for a smoother viewing experience.
Before you go, don’t miss our guide on what to do ifDisney Plus plays only audio without video, for more solutions.
If you have any other queries or know of a solution that’s not listed here, drop a comment in the section below.
More about the topics:Black screen issues,Fix Disney Plus
Milan Stanojevic
Windows Toubleshooting Expert
Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.
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Milan Stanojevic
Windows Toubleshooting Expert
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.
