Share this article

Improve this guide

Error code 805a8011 on Windows 10/11 mobile devices [FIX]

5 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

Share this article

Improve this guide

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

If you are using the Windows operating system on your mobile devices, you must have definitely stumbled upon the error code805a8011. This usually occurs when you are trying to install or update your mobile application from theWindows Store.

Error code 805a8011 may be due to issues related to app connection problem, low storage space, issues with syncing to Microsoft account, and many more. We have compiled a list of solutions to fix the error code 805a8011 problem on your mobile devices.

How to fix error 805a8011

How to fix error 805a8011

Solution 1 – Change your network

Switching your Internet connection should fix the error code 805a8011 problem. If you used apublic Wi-Fi network, you can disconnect it and use another Internet connection. You can also use another mobile Internet as the case may apply and try to access the Windows Store.

Solution 2 – Free up your storage space

Error code 805a8011 problem may be caused by low or insufficient storage space on your mobile phone. You need to free up some space so as to enable your Windows mobile devices to accommodate new applications or update already existing apps. This can be done by deleting unwanted apps, videos, music, photos, and other files up to a minimum of 100MB. The error code 805a8011 should probably be fixed by this method.

Solution 3 – Check your Date and Time Settings

The error code 805a8011 can appear because of the incorrect date and time settings in the phone operating system. Check the date/time and time zone settings to ensure they are correct. Disable automatic update of date and time using the Internet, and set the date/time parameters manually. Restart the Windows phone, reconnect to the Internet, and access the Windows Store.

Solution 4 – Synchronize your Microsoft Account

Due to unspecified data, Microsoft may prevent you from logging into theMicrosoft accountfor security reasons. Check to see if all your Microsoft profile fields are full. Before you proceed, you need to log in from your PC to your Microsoft account, fill out all the fields provided, and accept the license agreement. Follow these steps:

After these steps, it is highly recommended that you reboot your mobile device and access the Windows Store. Try to download new apps or update installed apps. This solution should fix the error 805a8011 problem.

Solution 5 – Reset your Windows phone

Resetting your Windows phone and reverting back to the default settings should probably fix the error code 805a8011 issue. Before you proceed, it is highly recommended that you backup your files such as documents, contacts, music, pictures, videos, music, and other important files. To back up your files, follow these steps:

Note: It is very important that you backup important stuff before you reset your Windows phone.

There are two steps available to reset your Windows mobile devices which is either soft reset or hard reset.

With the soft reset method, if you still receive error code 805a8011, then you have to go for the hard reset method. Hard reset solution is available for both Windows 8 and Windows 8.1 mobile devices.

Note: Your Windows mobile device will revert back to the factory state when your reset it.

For Windows 8 and Windows 10 mobile devices, follow these steps for hard reset:

Your Windows phone will automatically restart. You have successfully hard reset your Windows 8 phone.

Windows 8.1 mobile devices can be hard reset by following these steps:

You have successfully reset your Windows 8.1 mobile device.

In conclusion, the solutions above can fix the 805a8011 error on your Windows mobile devices. You can now install new apps or update existing apps.

RELATED STORIES TO CHECK OUT:

Ivan Jenic

Windows Hardware Expert

Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting.

When he’s not tackling diverse driver-related problems, Ivan enjoys watching good movies and spending time hiking with his family and friends.

User forum

0 messages

Sort by:LatestOldestMost Votes

Comment*

Name*

Email*

Commenting as.Not you?

Save information for future comments

Comment

Δ

Ivan Jenic

Windows Hardware Expert

Ivan has delved deep into understanding the Windows OS, with a specialization in drivers and driver troubleshooting.