Share this article
Improve this guide
Fix: Amazon Prime Video Not Working on Roku
Rest assured that our tested solutions won’t disappoint you
3 min. read
Updated onNovember 21, 2023
updated onNovember 21, 2023
Share this article
Improve this guide
Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more
Key notes
Amazon Prime Video is available on multiple streaming platforms, including Roku TV. However, Amazon Prime Video may sometimes stop working or crash when trying to watch a show or movie.
Amazon Prime Video may not work due to temporary issues with the Prime Video service or yourstreamingdevice.
If you are experiencing issues with Amazon Prime Video, here is how to fix it onRokuand otherstreamingdevices.
How can I troubleshoot Amazon Prime Video not working on Roku?
1. Uninstall and reinstall Prime Video channel on Roku
Reinstall Prime Video channel
Uninstalling and reinstalling the Prime Video channel onRokuhas helped resolve the issue forRokuusers.
2. Close and re-open the Prime video ap
3. Perform a power cycle
4. Check for network issues
5. Clear cache and data and reinstall Prime Video
Clear cache and data
If you are using astreamingdevice, refer to the user manual to know how to apps cache.
Uninstall and reinstall Prime Video
Amazon Prime Video may stop working due to an unstable Internet connection. However, sometimes the issue can be with the app or the device itself, especially with issues likeerror 7136.
More about the topics:Amazon Prime errors,Fix Video Streaming,Roku,video issues
Tashreef Shareef
Tashreef Shareef is a software developer turned tech writer. He discovered his interest in technology after reading a tech magazine accidentally. Now he writes about everything tech from Windows to iOS and streaming services to IoT at WindowsReport.
User forum
0 messages
Sort by:LatestOldestMost Votes
Comment*
Name*
Email*
Commenting as.Not you?
Save information for future comments
Comment
Δ
Tashreef Shareef
