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Fix: An Unexpected Error has Occurred in Chromebook Recovery

Make sure that the hard drive is tightly connected

4 min. read

Updated onJanuary 16, 2024

updated onJanuary 16, 2024

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Key notes

If you want to know about the methods to fixAn Unexpected error has occurredin the Chromebook recovery utility, go through this article.

Some people prefer usingChrome OS because it’s so lightweight, but unfortunately, problems with Chrome OS can also appear, and many users reportedChrome OS Recovery unexpected errormessages.

Why is Chromebook Recovery Utility not working?

Your Chromebook recovery utility may not work for any other following reasons:

You may find other reasons. But, these three mentioned above are the most common ones.

This problem will prevent your laptop from booting, and in today’s article, we’re going to show you how to fix this problem once and for all.

How do I fix an unexpected error has occurred in Chrome OS recovery?

How do I fix an unexpected error has occurred in Chrome OS recovery?

1. Press Tab during the boot

After doing that, you should be able to see the direct cause of this issue. Although this method won’t fix your problem, it will give you some insight into why Unexpected error while installing Chrome OS appears.

2. Verify that the hard drive is tightly connected

Several users reported that this method worked for them, and after connecting their hard drives properly, the Chrome OS Recovery unexpected error was gone.

Sometimes, your hard drive or SSD may be damaged, so you’ll need to replace it.

3. Disable verification

This solution only works if you had Developer mode enabled, but it might help you fixan unexpected error has occurred in Chromebook recovery on HP/Asus/Acer/Lenovo or any other brands.

4. Try to boot the device multiple times

Many users reported that this issue occurs once the battery is completely drained on Dell devices, but you can try this solution on other models as well.

5. Try creating a USB recovery drive in Safe Mode

How do I make a recovery USB for Chromebook?

This way, you can easily create a recovery USB drive for Chromebook. However, make sure that your recovery storage has a minimum of 4 GB of capacity.

We recommend that you check out our post on the7 best hard drive recovery software, so that you can find out one that will work with Chrome OS and save your data.

Alternatively, you can take a look at thebest recovery software for a damaged hard driveif this is the case that applies to you.

If yourChromebook keeps restartingitself, it could be due to Power settings or an overheating device; read this guide to learn more.

Chrome OS Recovery unexpected errors can be problematic, but we hope you managed to fix them using one of our solutions. If you have any questions, feel free to let us know in the comment box.

More about the topics:System Errors

Milan Stanojevic

Windows Toubleshooting Expert

Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.

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Milan Stanojevic

Windows Toubleshooting Expert

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.