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FIX: Can’t send attachments in Windows Mail app
5 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
Are you having email attachment problems in the Windows 10 mail app? First of all, you need to double-check that the attachments you are trying to send have not passed the maximum sending capacity limit.
There are a few bugs with the Windows 10 mail app but the important thing is that you can fix them very quickly.
Usually, when sending multiple attachments in one email, the first attachment will be sent correctly but the other ones will go to your draft folder or you will just receive a message telling you that the mail did not go through.
By following the guidelines below, you will be able to fix this problem in just a few minutes of your time and properly send attachments in your Windows 10 mail app.
Windows 10 can’t attach files to emails? Here’s how to fix it:
Windows 10 mail app not showing attachments
1. Run the Mail app troubleshooter
We will need to run the Windows 10 mail app troubleshooter and let it fix any errors you might have with your mail account or just with the mail app.
After you installed the troubleshooting app, open it, and wait for it to finish the scanning and repair process on your Windows 10 system.
2. Update your Mail app
Check to see if the latest Mail app updates are installed on your Windows 10 PC. Running outdated Mail app versions may prevent you from using all the app’s features and even block outgoing emails.
3. Disable your antivirus
Check and see if your antivirus is allowing the Windows 10 mail app to run properly.
The best way to do this is to disable the antivirus and try sending the attachments. If it works, then you have to set the permissions in your antivirus to allow the mail app to work correctly.
4. Use a different mail app
Since simplicity is usually the key to solving all issues, we suggest you switch for a different email app that can perform this task easily.
You might not be a fan of third-party apps, but we dare say that our recommendation below is quite similar to the Windows native emailing solution in terms of ease of use, the only difference residing in its stronger and more complex capacities.
We suggest you usingMailBird, this email client features an uncluttered and very intuitive interface that will allow you to easily manage your emails, attachments, and contacts in one unified Inbox.
Speaking about that, the incredibleAttachment Searchfeature allows you to quickly and effortlessly track down even year-old attachments.
By adding integrations to the table (and Mailbird surely does allow you to connect all your favorite email, calendar, task, and messaging apps into one), you will enjoy a plethora of functionalities to cover all your communication needs.
Let’s quickly look at itskey features:
⇒Get Mailbird
5. Turn off your firewall
Double-check if the Windows 10 mail app is blocked by yourWindows Firewall. If it is, it might prevent you from sending mail attachments.
Try turning off the Windows 10 Firewall and send the attachments again. If you can, then you will have to set the necessary permissions to allow your mail app to work correctly.
6. Reinstall the Windows Mail app
If you still have this issue after trying the three options above, then we are going to reinstall the app by following the steps posted below.
7. Check network permissions
If you are using your email at work and you have a VPN network, then maybe you should talk to the network administrators as they can set permissions that might prevent you from sending email attachments.
8. Reset Mail app settings
If you don’t want to reinstall the Mail app, resetting its settings may help you fix the email attachment problem. Here are the steps to follow:
There you have a few options you can try in order to fix your Windows 10 Mail app issues.
For any new ideas on the subject and additional troubleshooting solutions, feel free to reach for the comments below.
More about the topics:email software,Mail app
Ivan Jenic
Windows Hardware Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting.
When he’s not tackling diverse driver-related problems, Ivan enjoys watching good movies and spending time hiking with his family and friends.
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Ivan Jenic
Windows Hardware Expert
Ivan has delved deep into understanding the Windows OS, with a specialization in drivers and driver troubleshooting.