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Fix: Cloud Path Error Authorization [Roku, TV & PC]
Back to viewing with a quick re-login
3 min. read
Updated onJanuary 24, 2024
updated onJanuary 24, 2024
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Thecloud path error authorizationrefers to an error message that may occur on Roku devices, TVs, and PCs when attempting to access certain channels or services.
Usually, it’s an issue with logging into the subscription management service used by certain channels, such as the NBC channel.
How can I fix the cloud path error authorization on Roku?
1. Restart Roku
Sign out of your account on the affected device, and then sign back in. This can help refresh the authorization token and resolve the error. Also, make sure your internet connection is working properly and your device is connected to the same network as your computer or mobile device.
2. Remove and re-add the problematic channel
3. Clear browser cache and cookies
Alternatively, you canswitch toa Roku-recommended browserand see if you’ll be lucky enough to get rid of the cloud path error authorization.
4. Factory reset Roku
This can also help resolve anyissues with screen-mirroring your Roku.
5. Contact support
If none of these steps resolve the issue, reach out toRoku’s supportor the specific app’s support team. But before you reach out, make sure to have relevant information on hand.
This includes the device you are using, the specific error message you are seeing, and any troubleshooting steps you have already taken.
Unfortunately, the NBC channel is notoriously known forauthentication errorsso hopefully, this one too shall be a smooth sail with one of our recommended solutions.
If you’ve encountered this error before and have another solution we’ve failed to mention, feel free to leave a comment down below.
More about the topics:Roku
Claire Moraa
Windows Software Expert
Claire has a knack for solving problems and improving the quality of life for those around her. She’s driven by rationality, curiosity, and simplicity, and always eager to learn more about Microsoft’s products. With a background in teaching and reviewing, she breaks down complex topics into easily understandable articles, focusing mostly on Windows 11, errors, and software.
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Claire Moraa
Windows Software Expert
With a background in teaching and reviewing, she breaks down complex topics into easily understandable articles, focusing mostly on Windows 11 errors.