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Fix: DRIVER RETURNED HOLDING CANCEL LOCK error in Windows 10/11
Give a try to these quick solutions right away
9 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
DRIVER RETURNED HOLDING CANCEL LOCK and otherBlue Screen of Deatherrors can cause many problems on your PC because they will restart your computer every time they appear in order to prevent damage.
As you can see, these errors can be serious, therefore it’s important to know how to fix them on Windows 10. Fixing such errors will keep your hardware and system in good condition.
How do I fix DRIVER RETURNED HOLDING CANCEL LOCK error?
1. Install the latest Windows 10 updates
Blue Screen of Death errors such as DRIVER RETURNED HOLDING CANCEL LOCK Windows 10 hpssvbus.syscan error is caused by hardware or software issues.
Many operating systems have a few bugs with certain hardware or software, and sometimes these bugs can lead to system instability and Blue Screen of Death errors.
To fix these types of errors, it’s important that you download the latest patches for Windows 10. New updates are released frequently, and they offer various bug fixes along with security improvements and new features.
To ensure that your PC is safe and error-free, we strongly suggest you download the latest patches using Windows Update.
2. Make sure that your drivers are up to date
For your hardware to work with Windows 10, you need to have the appropriate drivers. If your system doesn’t have suitable drivers, or if your drivers contain bugs, Windows 10 won’t be able to use your hardware.
Therefore, you’ll most likely encounter a Blue Screen of Death error such as DRIVER RETURNED HOLDING CANCEL LOCK. To fix this and all other Blue Screen of Death errors, you must update your drivers.
These types of errors usually tell you which file caused the crash, and with little research, you can find the culprit. If you can’t find the problematic driver, updating all your drivers’s always a good idea.
Updating your drivers is relatively simple, and you can do it by visiting your hardware manufacturer’s website and downloading the latest drivers for your device.
2.1 Update drivers automatically
Searching for drivers on your own can be time-consuming. So, we advise you to use a tool that will do this for you automatically. This will save you lots of time and stress.
Using an automatic driver updater will certainly save you from the hassle of searching for drivers manually, and it will always keep your system up to date with the latest drivers.
Therefore, the most convenient way to manage all your drivers correctly is with automated support provided by expert software likeOutbyte Driver Updater.
3. Run the BSOD Troubleshooter
If updating your drivers didn’t get the job done, let’s try Windows 10’s troubleshooting tool. This is a universal tool that basically deals with all sorts of issues within Windows 10, including BSoD crashes.
4. Run the SFC scan
The SFC scan is a command-line tool that scans your system for potential issues and resolves them on the way (if the solutions are possible, of course).
So, it might be helpful when dealing with the DRIVER RETURNED HOLDING CANCEL LOCK error, as well.
5. Run DISM
And the third tool we’re going to use is DISM. Deployment Image Servicing and Management (DISM) is a tool that, as its name says, deploys the system image all over again. And that process could resolve potential BSOD issues.
We’ll walk you through both standard procedures, which we talking about above, and the procedure that utilizes the installation media below:
With the Windows installation media
6. Check the hard drive
In case your hard disk drive is damaged, BSOD issues will likely occur. To see if that’s indeed the case, go and run the chkdsk command. This command will scan your partition for potential issues and solve them.
7. Temporarily remove your antivirus
Antivirus software is important for your security online, but sometimes antivirus software can cause DRIVER RETURNED HOLDING CANCEL LOCK and other BSoD errors to appear.
To fix this and other errors, it’s important that you temporarily remove your currently installed antivirus. Users reported that McAfee was the potential cause for this error, but bear in mind that almost any third-party antivirus program can cause this error to appear.
Uninstalling your antivirus program might not fix the error since it tends to leave certain files and registry entries once you remove them.
To completely remove certain antivirus software from your PC, we strongly advise usingdedicated app removal and PC cleaning tools. Most antivirus companies offer these tools for download.
Be sure to download and use one for your antivirus program. If removing the antivirus software fixes the problem, you can reinstall it, or you can switch to a different antivirus solution entirely.
If you’re looking for a new antivirus, you can check outthis useful listwith the best ones compatible with Windows 10.
8. Remove the problematic software
Third-party applications can regularly cause DRIVER RETURNED HOLDING CANCEL LOCK and many other BSoD errors to appear, therefore it’s important that you find and remove the problematic application.
According to users, applications such as KeyMaestro, Windows Virtual PC, and Teredo Tunneling Adaptor can cause these types of errors to appear, therefore it’s recommended to remove or update them.
Few users reported issues with AOL software, and some even reported thatGoogle Chromeis causing this error, but you can easily fix this problem by removing that software.
9. Perform a Windows 10 reset
If the DRIVER RETURNED HOLDING CANCEL LOCK error is caused by certain software, you can try to fix it by performing a Windows 10 reset.
Resetting your Windows 10 will delete all files and folders from your C partition, so we strongly advise you to back them up.
Bear in mind that you might also need a bootable USB flash drive with Windows 10 on it, so be sure to create one. To reset Windows 10, do the following:
After the reset process is completed, you’ll have a clean installation of Windows 10 without any third-party applications. If the BSoD error appears again, it means that your hardware most likely causes the problem.
10. Check for faulty hardware
If the problem isn’t fixed by Windows 10 reset, check your hardware. Sometimes newly installed components aren’t compatible with your PC, so you might have to remove them or replace them.
If the issue isn’t new hardware, we advise you to perform a detailed inspection of your hardware for any faulty components.
You should also check your computer for dust and clogged ventilators because they can also cause a system failure. Make sure your system is clean at all times.
DRIVER RETURNED HOLDING CANCEL LOCK error can be problematic, but since this error is usually caused by certain software, you can easily fix it by using one of our solutions.
If the problem remains unresolved, some of the solutions forYour system has a driver that is locked to manufacturer specificationsmay work in this case as well.
More about the topics:BSoD error codes
Milan Stanojevic
Windows Toubleshooting Expert
Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.
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Milan Stanojevic
Windows Toubleshooting Expert
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.