Fix: Firestick Says Network Disconnected but Internet Working

Forget your network if it’s playing hide and seek on your Firestick

4 min. read

Updated onJanuary 11, 2024

updated onJanuary 11, 2024

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Key notes

Your Firestick may say the network is disconnected even when there is indeed a working internet connection available. If this sounds familiar, this article will explain why it happens and possible solutions.

Why does my Firestick say no Internet when there is?

How do I fix my Firestick when it says network disconnected?

Start off with the following basic solutions:

1. Reconnect your Firestick

2. Check for updates

2.1 Firestick

2.2 TV firmware

If you’re using your Windows PC, also check for updates and download if available.

3. Change your network band

If you have an older TV model or earlier Firestick, the 2.4GHz mode band will work better. It’s worth noting that changing the network band may not always work as it depends on your router configuration and how well your Firestick is able to detect and connect to your network.

4. Reset your Firestick

In case yourAmazon Firestick fails to boot upafter the reset, it may be a power issue, so check our article on what to do.

5. Perform a Network reset

Resetting your network will remove all saved Wi-Fi networks and require you to enter the network credentials again. This way, if you had tampered with the network settings unknowingly, this will help you re-establish the connection.

Tips to keep your Firestick connected at all times

Aside from your Firestick not connecting to your Internet, you may also encounter a situation where it isnot connecting to your TV. This may be an issue with your VPN asFirestick doesn’t work well with VPNs.

Still, it shouldn’t be too hard to resolve as we’ve come up with clever ways to bypass such restrictions. Hopefully, one of the above solutions has resolved your connectivity issues with Firestick.

We’d love to get your feedback on this problem so do leave us a comment with any additional thoughts.

Fix: Firestick Says Network Disconnected but Internet Working#

How do I fix my Firestick when it says network disconnected?#

1. Reconnect your Firestick#

2. Check for updates#

3. Change your network band#

4. Reset your Firestick#

5. Perform a Network reset#

Tips to keep your Firestick connected at all times#