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FIX: Gathering required information Windows Installer error

3 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Someusershave said that they can’t uninstall programs with theMSI Windows Installeras it gets stuck whilegatheringtherequired information.

Thaterrorcan arise for one specific program or numeroussoftware. These are a few of the potential resolutions that might fix the Gathering required information error for someusers.

Some users have confirmed that they’ve fixed thegathering required informationerror by updating Windows 10 to the latest build version.

Users have also said that they uninstalled software that thegathering required informationerror arises for with SafeMSI, which enables users to utilize the Windows Installer service within Safe Mode.

How can I fix Windows installer if it gets stuck?

How can I fix Windows installer if it gets stuck?

1. Update the Windows 10 build version

2. Uninstall software in Safe Mode with SafeMSI

3. Check out Repair MSI

Repair MSI is a utility that can fix numerous Windows Installer (MSI) errors. So, thatsoftwaremight come in handy for resolving thegathering required informationerror. ClickDownload Nowon itsSoftpedia pageto save the Repair MSI archive to a folder.

Userscan click the RepairMSIWindowsInstaller.exe file to open the window in the snapshot directly below. Then press theStartbutton to fix MSI.

4. Reregister the Windows Installer Service

%windir%\system32\msiexec.exe /regserver

%windir%\syswow64\msiexec.exe /regserver

We hope that our solutions solved thegathering required informationerror with the Windows Installer. If you have any further suggestions don’t hesitate to write them in our comments section below.

More about the topics:windows 10 fix

Matthew Adams

Windows Hardware Expert

Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.

He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.

In his free time, he likes to read and write about history and tries to always develop new skills.

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Matthew Adams

Windows Hardware Expert

He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.