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Fix: Microsoft Store Won’t Open in Windows 10
You should start by deleting the local cache
10 min. read
Updated onMarch 21, 2024
updated onMarch 21, 2024
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Key notes
You have found this article because the Microsoft Store won’t open on your Windows 10 PC. So we have all the information you need to know.
Microsoft introduced its App Store when it rolled out Windows 8 and has been improving its offering ever since.
Windows 10 brought an exponential increase in the number of available apps. Still, some users reported that the Microsoft Store wouldn’t open after installing the latest Windows 10 update or upgrading to the latest OS version.
In some cases, the error message read,You’ll need a new app to open this ms-windows-store link.
But updates are just one potential culprit, and the list of usual suspects is much more extensive. For some, it can be a specific action, while others can’t get the Microsoft store to open regardless of their acts.
So, let’s quickly review some frequent scenarios.
Why won’t my Microsoft apps open?
You may have issues opening the Microsoft Store application on a Windows 10 or 11 PC for a few reasons. Here are a few common ones:
There are more reasons you may face this problem, and we will discuss them. Here are a few variations to this error that you should take note of:
With a new interface optimized for tablets and other touch input devices,appsare becoming a crucial part of the Windows experience.
That can be a big problem if you can’t open the Microsoft Store to download apps. So, before we try to fix this issue, ensure your OS is current. If not, download the latest updates via Windows Update.
How do I force a Microsoft Store to open?
Launch the Run dialog box by pressing theWindowsKey +R, typewsreset.exe, and clickOK. After roughly ten seconds, an empty Command Prompt will start shut, and the Microsoft Store will launch independently.
Let’s see what to do when the Microsoft Store doesn’t open.
How do I fix Microsoft Store when it won’t open?
1. Delete local cache
Clearing the store cache can help you fix other Windows Store app issues likeMicrosoft Store error 0x00000005; read this guide to learn more.
2. Use the Powershell
3. Make sure you’ve got enough storage space
If you’re running low on storage space, this may explain why the Microsoft Store won’t launch. In this case, clean up your system partition.
As a quick reminder, if you don’t have enough free space, Microsoft Store updates and installations might get stuck.
Remove all the apps and programs you don’t use frequently. Also, transfer multimedia files to another partition on save them on anexternal storage device.
4. Repair your registry
If you’re havingtrouble accessing Command Prompt as an admin, you better look at this guide.
You can also use Microsoft’sSystem File Checkerto check for system file corruption. The utility verifies the integrity of all protected system files and repairs files with problems when possible.
For better system file checking, we recommend usingdedicated system repair software. It specializes in scanning systems and recovering original versions of corrupted or damaged files.
5. Change the DNS addresses
You could try changing the DNS addresses if the local cache solution didn’t work. If you notice any changes with your Internet connection, repeat the process and return everything to its default values.
Youcan’t open Control Panel on Windows 10? Take a look at this step-by-step guide to find a solution.
6. Sign out/ Sign in to your account
If the sign-out button is available, hit it to disconnect from your Microsoft account. Some users reported that this quick and simple action fixed many Microsoft Store issues. Then sign back in and check if the issue persists.
7. Run the Windows Troubleshooter
Windows 10 Creators Update features a dedicated built-in Troubleshooter that can fix general PC issues. Ifyou’re having trouble opening the Setting app, take a look at this article to solve the issue.
If you run an older Windows version, you can download the Microsoft Easy Fix tool to troubleshoot various software and hardware issues.
The tool is compatible with Windows 10 Version 1607, Windows 8.1, Windows 8, Windows 7 Enterprise, Windows 7 Home Basic, Windows 7 Professional, and Windows 7 Ultimate.
Go to the officialMicrosoft Easy Fix toolwebpage, and scroll down to select the troubleshooter that best suits your needs. When you choose the respective tool, your PC will start downloading the troubleshooting software.
8. Run a full system scan
Malware may cause various issues on your computer, including Microsoft Store app issues. Perform a full system scan to detect any malware on your computer.
You can use Windows’ built-in antivirus, Windows Defender, orthird-party antivirussolutions.
9. Update Microsoft Store
If you can’t open the Microsoft Store, this might result from a temporary bug plaguing the current version. The quickest way to fix that is to check frequently for updates.
10. Disable Proxy or VPN
Particular Proxy or VPN settings may block the outgoing connection to the Microsoft Store servers. If you can’t launch the Store, try to disable these settings before you log in with your Microsoft account.
Now, turn off your VPN and try to relaunch the Microsoft Store. That should address some connectivity issues caused by the Proxy server or VPN.
11. Reinstall the problematic app
Sometimes, the Microsoft Store won’t open simply because certain apps fail to function correctly. So the best way to solve this problem is to uninstall and reinstall those particular apps.
12. Check time, date and region settings
Make sure that the time and date are properly set. Also, set your country and region to the United States.
13. Update your OS
As a quick reminder, Microsoft constantly rolls out Windows updates to improve the system’s stability and fix various issues. These updates are often targeted at improving theMicrosoft Storeexperience and reliability.
14. Clean your temporary files and folders
The simplest and quickest manner to delete your temporary files and folders is to useDisk Cleanup. Using your computer or browsing the Internet, your PC accumulates various unnecessary files.
These so-called junk files may affect your computer’s processing speed, causing apps to respond slowly and even preventing them from launching.
Clean your temporary files and then try to write data on the problematic storage device again.
What can I do if Microsoft Store won’t open on Windows 11?
How do I reinstall the Microsoft Store?
That’s all you should do if the Microsoft Store won’t open on Windows 10.
We hope that at least one of these solutions helped you with your App Store issue. Note that we have not made these solutions in any particular order and will advise that you use the solutions that seem most relevant to your situation.
If you have any comments or suggestions, please write them down in the comments section below.
More about the topics:Microsoft Store Fixes
Ivan Jenic
Windows Hardware Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting.
When he’s not tackling diverse driver-related problems, Ivan enjoys watching good movies and spending time hiking with his family and friends.
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Ivan Jenic
Windows Hardware Expert
Ivan has delved deep into understanding the Windows OS, with a specialization in drivers and driver troubleshooting.