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Fix: Netflix Has Encountered an Error and Unexpected Error
4 min. read
Updated onMarch 19, 2024
updated onMarch 19, 2024
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Key notes
Whenwatching a movie or TV show on Netflix, you may encounter the Whoops, something went wrong – unexpectederror. In other cases, theerrormay readNetflixhas encountered anerror, attempting to determine the problem.
The first error message indicates there’s an issue with your web browser cache data. The seconderroris usually triggered due to connectivity issues.
If you are also troubled by theseerrors, here are a couple of troubleshooting tips to help you resolve theNetflixhas encountered an error & unexpected error on your device.
How do I fix the unexpected error in Netflix?
1. Clear browser cache to fix Netflix unexpected error
-
- Firefox
1.2. Google Chrome
1.3. Microsoft Edge (Chromium)
Afterclearing the Netflix cookies, check if the issue is gone.
2. Check your network connectivity
2.1. For Amazon Fire TV
2.2. Check your internet speed
3. Restart your home network
Additionally, you may have to restore the connection setting if you have modified it on your streaming device. If you have changed your streaming device default DNS to a custom DNS setting, try resetting the device to acquire DNS settings automatically.
Try a different network connection
Netflixhas encountered an error & unexpected error can be resolved by clearing your browser cache and diagnosing the Internet network for connectivity issues.
We also have a dedicated guide fortroubleshooting Netflix Error aip-703 with Chromecast and TV, so don’t miss it.
Follow the steps in the article and let us know which method helped you resolve the issue in the comments.
More about the topics:Fix Video Streaming
Tashreef Shareef
Tashreef Shareef is a software developer turned tech writer. He discovered his interest in technology after reading a tech magazine accidentally. Now he writes about everything tech from Windows to iOS and streaming services to IoT at WindowsReport.
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