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Fix Now: Wacom Wireless Accessory Kit not Working
5 min. read
Updated onMarch 13, 2024
updated onMarch 13, 2024
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Using Wacom, you can wirelessly pair your tablet with a computer using Bluetooth. Once you pair these devices, you can switch between a Bluetooth and USB connection by plugging and unplugging the USB cable.
But recently, many users have complained about the Wacom wireless accessory kit not working on Windows. This issue mainly occurs due to Bluetooth connectivity issues on your device. However, there are many other reasons responsible for this.
This isn’t the only issue that users reported, and many experiencedWacom error: No device connectedmessage on their PC. In this post, we have compiled a list of some troubleshooting methods that may help if the Wacom tablet doesn’t connect wirelessly.
What should I do if my Wacom wireless accessory kit is not working?
1. Restart your device
Restart your device before starting with complex troubleshooting methods to fix this issue. Restarting your device can sometimes fix minor bugs and problems quickly.
This is a simple solution, and you’d be surprised how often restarting a device can help with various problems, so we encourage you to try it.
2. Restart Wacom Services
Once the process is completed, reconnect your Wacom tablet, and check if the problem is done. If Wacom wireless accessory kit is not recognized in Windows 10, you can also use this solution.
3. Update/reinstall the Bluetooth drivers
In many cases, the issue is caused due to faulty drivers. Updating or reinstalling Bluetooth drivers could solve Wacom wireless accessory kit issues.
Once the drivers are updated, restart your device. But if the problem persists, consider reinstalling the Bluetooth drivers.
If you want to speed up the process and make sure you install the correct Bluetooth drivers, use an automated tool likePC HelpSoft Driver Updater. It detects what drivers your hardware needs and automatically installs the newest versions.
⇒Get PC HelpSoft Driver Updater
4. Run the Bluetooth troubleshooter
Diagnose and solve the problem using Windows troubleshooter. It is a default program in Windows 11 that automatically scans and fixes bugs and errors.
Several users complain about the fact thatBluetooth is not working in Windows 11. Rest assured that our guide shows you what to do if that happens.
5. Update/Re-install Wacom drivers
In many cases the issue is caused due to faulty drivers. Updating or reinstalling the Wacom drivers could solve issues with Wacom wireless accessory kit for Bamboo and Intuos tablets.
Once the drivers are updated restart your device. You can also get the latest drivers from theWacom driver page. If the problem persists consider reinstalling the Wacom drivers.
6. Use Command Prompt
7. Clean Boot your PC
Windows will now start with a minimum set of required drivers and programs. It will ensure if a third party or background program is causing an error.
The Wacom pen tablet is designed to let you go wireless by adding the Wacom wireless accessory kit. Most commonly, this issue gets fixed once you restart the Wacom services from the Device Manager.
Keep in mind that sometimesWacom driver won’t installat all, but we covered this issue in a separate guide, so you should check it out.
Note that the issue mainly occurs due to connectivity issues. Therefore, check if your tablet is connected correctly and if the USB ports on your device are functional.
The issue affects various models, including Wacom wireless accessory kit Cintiq 13HD, CTL 490, and ACK-40401.
Well, that’s all we have to say about how to fix the Wacom wireless accessory kit not working. Follow the steps mentioned above to fix this error. If the troubleshooting methods mentioned above do not help,reset Windows 11 to factory settings.
We also have a guide that focuses onfixing the issue of WLAN Extensibility Module stopping, so don’t miss it if you’re having problems with wireless devices.
If you still have any issues, feel free to comment below. We’re eager to hear from you.
Loredana Harsana
Windows Software Expert
Loredana is a passionate writer with a keen interest in PC software and technology. She started off writing about mobile phones back when Samsung Galaxy S II was on top of the world and she fell in love with tech of all sorts.
Whenever she’s not at her work desk, you’ll find her enjoying refreshing tea flavors, spilling stories on paper, and listening to the radio.
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Loredana Harsana
Windows Software Expert
Loredana is a tech enthusiast who tackles mobility, privacy, and networking in easy-to follow guides for everyone.
