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FIX: OneDrive error during Windows 10/11 shutdown

4 min. read

Updated onFebruary 19, 2024

updated onFebruary 19, 2024

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Key notes

The OneDrive error on shutdown problem has been encountered by a wide range of users with different computer configurations.

OneDrivehas proven to be a very important and efficient hosting service that gives you the power to easily back up your important files, documents, and photos.

Because it is part of the Office suite, this application’s utility increases even more, offering you access to all the other office tools from Microsoft.

Some users have reported that they see the OneDrive error on Windows 10 shutdown, and this prevents Windows 10 from properly closing.

Here is what one user had to say about this issue on theMicrosoft Answers forum:

As it appears on the pop-up box when trying to Power Off my Laptop. I don’t even useOneDrive– and this stops my laptop from shutting down, despite following the option to Shut Down Anyway.

“The exception Breakpoint

A breakpoint has been reached.

(0x80000003) occurred in the applications at locations 0x0000000075FB82B2.

Click on OK to terminate the program …… I do this and as previously noted above it doesn’t shut down my laptop.

It seems that this error message could be related to some application files that have become corrupted or a possible incorrect setting inside the app.

Because we understand how frustrating this error can be, in today’s fix guide we will explore some of the best-proven methods to solve this issue.  Follow the steps carefully in order to fix this issue as soon as possible.

How do I fix the OneDrive shutdown error?

How do I fix the OneDrive shutdown error?

1. Restart the OneDrive application

2. Reset the OneDrive app to its default settings

Note:If the OneDrive icon doesn’t appear in the taskbar after you restarted your PC, follow step 1 from this method, and run the following command in order to start it:%localappdata%MicrosoftOneDriveonedrive.exe

3. Check the Security Permissions of your OneDrive folder

Note:If error messages are produced after trying to apply this method, click Ignore and take note of the files that had errors. You will then have to copy these files to another location on your hard drive, change the Security permissions as above, and then move them again inside the original OneDrive folder.

4. Uninstall and reinstall the OneDrive app

To uninstall:

To reinstall:

In this guide, we explored the best methods to troubleshoot the OneDrive error on Windows shutdown that prevents you from using your PC normally.

This isn’t the only issue you can encounter, and many encounteredOneDrive error 1001, but we covered it in a separate guide.

Feelfree to share with us if this guide solved your issue. You can do so by simply using the comment section found below this article.

More about the topics:onedrive

Vladimir Popescu

Being an artist his entire life while also playing handball at a professional level, Vladimir has also developed a passion for all things computer-related.

With an innate fascination for research and analysis, and realizing many other people share his passion for this subject, he delved into writing Windows-related articles, so other people can also benefit from the acquired information.

When not writing kick-ass articles, Vladimir likes to spend his time doing Crossfit and creating art.

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