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Fix: Outlook is Trying to Retrieve Data From the Microsoft Exchange Server

Recreate a new profile for correct syncing

5 min. read

Published onFebruary 28, 2024

published onFebruary 28, 2024

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Outlook regularly syncs with Microsoft Exchange to ensure you have the most up-to-date emails but if aOutlook is Trying to Retrieve Data From the Microsoft Exchange Servermessage appears, something may be preventing the retrieval.

More often than not, this error can be due to a server outage issue, corrupt outlook profile, internet connection problems, or an outdated app that’s causing compatibility issues.

How do I fix theOutlook is trying to retrieve data from the Microsoft Exchange servererror?

1. Start Outlook in Safe mode

2. Verify Outlook synchronization is set up properly

3. Clear Outlook cache

4. Enable shared calendar improvements

Enabling shared calendar improvements can aid in improved synchronization between Outlook and Microsoft Exchange. It’s possible yourOutlook calendar stopped syncingbut once this has been resolved and the information shared has been updated, retrieving data may be easier.

5. Disable your antivirus/firewall temporarily

Your security settings may sometimes intercept certain connections like this one resulting in theOutlook is trying to retrieve data from the Microsoft Exchange servererror. If This resolves the issue, consider whitelisting Outlook in your firewall or antivirus.

6. Create a new Outlook profile

A corrupt profile can interfere with the synchronization process. It could be incorrect or outdated configuration settings that don’t augur well with the sync settings so a new profile can potentially resolve this error.

7. Disable IPV6

In some cases, network-related issues may prevent Outlook from properly connecting to the Exchange Server. Your network may not be compatible with IPV6 hence cause communication issues.

8. Repair Microsoft Office

Timely data retrieval is crucial for any organization hence why resolving theOutlook is trying to retrieve data from the Microsft Exchange servererror should be a priority. House cleaning is also an important step for smooth communication.

Remember toconnect the right Outlook profile with Microsoft Exchangeto avoid synchronization issues. If you’re no longer in need of certain emails, it is best todelete sync filesto avoid corruption of files and reduce the sync time.

You may also benefit fromemail backup softwarein case syncing fails and you lose or delete some important emails.

Do let us know if you’ve resolved this issue with any of our recommended solutions. Should you have any other suggestions or unmentioned solutions, we’d love to hear from you. Drop us a line below.

Fix: Outlook is Trying to Retrieve Data From the Microsoft Exchange Server#

How do I fix theOutlook is trying to retrieve data from the Microsoft Exchange servererror?#

1. Start Outlook in Safe mode#

2. Verify Outlook synchronization is set up properly#

3. Clear Outlook cache#

4. Enable shared calendar improvements#

5. Disable your antivirus/firewall temporarily#

6. Create a new Outlook profile#

7. Disable IPV6#

8. Repair Microsoft Office#