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Fix: Payroll Service Connection Error on QuickBooks

Check your internet connection and reset your router first

4 min. read

Published onOctober 5, 2023

published onOctober 5, 2023

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The QuickBooks Payroll Service Connection Error usually appears when sending the payroll data or using the direct deposit service. This article will tackle the QuickBooks online payroll issues to help you fix the problem.

What are the causes of the Payroll Service Connection error?

How do I fix the Payroll Service Server Error on QuickBooks?

How do I fix the Payroll Service Server Error on QuickBooks?

Before going into more complex solutions, try the following workaround methods first:

1. Verify the Security Certificate information (for QuickBooks Desktop)

The QuickBooks Payroll Service Connection error may be caused by invalid security certificates but this solution will fix the problem quickly.

2. Update the QuickBooks app (for QuickBooks Dektop)

3. Clear the Temporary Internet Files (for QuickBooks online)

We have shown you how to clear the cache and cookies from Chrome because it’s one of the most popular, but the procedure is very similar on other browsers.

If you are still using Internet Explorer, open Control Panel > Internet Options and delete the Temporary Internet Files from there to get rid of the error message.

We also have a guide on how to fix theSomething went wrong error in QuickBooksonline version.

4. Re-download the Tax Table file

5. Flush the DNS on your system

Try to use the Payroll Service and see if you still get connection errors or if QuickBooks Payroll is not sending. Our guide onfixing QuickBooks Tools Hub connection errorwill offer more information about this problem.

This issue might appear while you’re using the Multi-User Mode. Try switching to Single-User Mode and see if the problem persists.

Hopefully, our solutions helped you fix the QuickBooks Payroll Service Connection error code and now you can resume the payroll operations. The solutions above work for Windows 10 and Windows 11 as well.

You might also be interested in reading our guide onwhat to do if QuickBooks keeps crashing.

For any questions you might have, scroll down to the comments section and leave us a note.

More about the topics:accounting software,QuickBooks

Claudiu Andone

Windows Toubleshooting Expert

Oldtimer in the tech and science press, Claudiu is focused on whatever comes new from Microsoft.

His abrupt interest in computers started when he saw the first Home Computer as a kid. However, his passion for Windows and everything related became obvious when he became a sys admin in a computer science high school.

With 14 years of experience in writing about everything there is to know about science and technology, Claudiu also likes rock music, chilling in the garden, and Star Wars. May the force be with you, always!

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Claudiu Andone

Windows Toubleshooting Expert

Oldtimer in the tech and science press, with 14 years of experience in writing on everything there is to know about science, technology, and Microsoft