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Fix: PlayStation is Not Sending a Verification Code
Restart your mobile device and try again
4 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
If you are stuck on the sign-in screen because PlayStation is not sending a verification code issue, this guide can help! We will explore some of the expert-tested solutions to fix the issue in no time.
Before any of that, first, let us know more about the PS verification code and what could cause this issue.
What is the PS verification code?
The PlayStation verification code refers to a second layer of security added to your account, which helps avoid unauthorized use of your console.
When you enter your login credentials on any of the devices, including your computer, tablet, mobile phone or PlayStation console, a unique verification code is sent to your mobile phone. You can enter the code and successfully sign in to your account.
Why isn’t PlayStation sending me a verification code?
There could be various reasons for not getting a verification code from PlayStation; we have listed some of the common ones here:
Now that you know the causes of the issue, let us talk about the solutions to fix this problem.
How do I fix PlayStation not sending a verification code?
Before moving to the detailed troubleshooting steps, make sure you go through these preliminary checks:
If nothing worked, move to the solutions mentioned below.
1. Use the backup code
2. Re-activate the 2FA
If you can’t access your PlayStation account on any of your devices and don’t have a backup code handy, you need to contactPlayStation customer care supportto recover your account.
So, these are the methods you can use to fix the PlayStation not sending a verification code issue and regain access to your PS account.
If you are facing othersign-in issues on PlayStation, we recommend you check out this guide for quick solutions.
Please feel free to give us any information, tips, and your experience with the subject in the comments section below.
More about the topics:Playstation 4,Playstation 5
Srishti Sisodia
Windows Software Expert
Srishti Sisodia is an electronics engineer and writer with a passion for technology. She has extensive experience exploring the latest technological advancements and sharing her insights through informative blogs.
Her diverse interests bring a unique perspective to her work, and she approaches everything with commitment, enthusiasm, and a willingness to learn. That’s why she’s part of Windows Report’s Reviewers team, always willing to share the real-life experience with any software or hardware product. She’s also specialized in Azure, cloud computing, and AI.
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Srishti Sisodia
Windows Software Expert
She is an electronics engineer and writer with a passion for technology. Srishti is specialized in Azure, cloud computing, and AI.
