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FIX: Product key cannot be used on this machine [Error 25004]
4 min. read
Updated onMarch 27, 2024
updated onMarch 27, 2024
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Key notes
Error 25004 occurs when users try to installMS Office 2013. The fullerror messagestates:Error 25004.
The product key you entered cannot be used on this machine.This is most likely due to previousOffice 2013trials being installed. Consequently, users can’t install theOffice 2013suitewhen thaterror messagepops up.
These are a few resolutions that might fix Office Error Code 25004.
How do I fix product key errors in Microsoft Office?
1. Open the Program Install and Uninstall troubleshooter
2. Uninstall existing Office 2013 versions
The 25004error messagestates:
This is most likely due to previousOffice 2013trials being installed.
Thus, theerror messageusually pops up if there’s an MS Office trial package version already installed, which might have come pre-installed on your laptop or desktop. As such, thoroughly uninstalling that Office software might fix the issue.
You coulduninstall the MS Office softwarethe usual way via the Control Panel’s Programs and Features applet.
However, it’s better to remove the software with third-partyuninstallers that will alsoerase leftover registry entries.
If you need an effective solution for uninstalling MS Office for good without any traces left, thus you should better usereliable uninstaller softwareon your PC.
3. Edit the Tokens.dat file title
Office Error Code 25004 can also be due to a token.dat file interfering with theMS Office 2013activation. So renaming the tokens.dat is another potential resolution for the 25004 error code.
4. Erase the Temp folder
Corrupted files in the Temp foldercan beanotherfactorbehind Office Error Code 25004. So clearing the Temp folder might resolve the 25004 issues.
5. Scan the registry
Invalid registry entries are another thing that can bring 25004error messages. Thus, a registry cleaner utility might be what you need to fix Office Error Code 25004.
Windows doesn’t include one, but there’s always the choice of using athird-party registry cleanerto do the job for you, and most of the time they are the fastest and safest bet yet.
They basically take your entire registry and compare it to their online libraries, fixing and downloading anything that is either broken or missing from your PC.
Those resolutions will probably fix Office Error Code 25004 so that you can install MSOffice 2013. They aren’t necessarily guaranteed fixes, but there’s a good chance that one of them will resolve the 25004error message.
More about the topics:MS Office,windows 10 fix
Matthew Adams
Windows Hardware Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.
He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.
In his free time, he likes to read and write about history and tries to always develop new skills.
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Matthew Adams
Windows Hardware Expert
He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.
