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Fix: Purchased Games & Apps Are Not Showing on Xbox One
Apply these easy tips if Xbox digital purchases don’t appear
4 min. read
Updated onFebruary 26, 2024
updated onFebruary 26, 2024
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Usually, you should be able to find all your purchased items without issues. However, many gamers have noticed that their Xbox One digitally purchased items like games are not showing up in games and apps on different models or in the Microsoft Store on your PC.
If issues like theMicrosoft Store payment problemsdon’t bug you, every purchase you have made should be available on your account. But, If it doesn’t happen, it can bring a lot of frustration. Fortunately, you can overcome this situation easily.
Why can’t I see the game I bought in the Microsoft Store?
If the Microsoft Store is not showing the purchases you have made, it can be due to the following reasons:
Where are my purchases from the Microsoft Store?
No matter what, all of your purchases are available on your MS account. You can find them in the Microsoft Store library. Here is the way to do it:
Alternatively, you can go to thisMicrosoft Account Order pageand find all the purchases, including Xbox One games, apps, game pass, or any other subscriptions.
What can I do if Xbox One-purchased games are not showing up?
The problem you are encountering has multiple solutions. However, before trying them out, we suggest you do the following things as primary steps:
After doing the above things, if necessary, follow these methods to fix Microsoft Store not showing purchases, including Xbox One games.
1. Change region
2. Clear cache
3. Reset Xbox
After resetting, configure and sign in again. Now, see if it has solved the problem or not. If necessary, contact Microsoft Support to get a more precise solution.
If you are interested, learn how to solvePUR-Authentication failure errors on Microsoft Store.
This article has explained how to fix Xbox One-purchased games not showing. In case you are facing asimilar issue on your PC, read this guide to find solutions.
Before you leave, check ourThe person who bought this needs to sign inon Xbox since it covers a similar issue.
Let us know in the comment box if you have any questions or opinions.
More about the topics:xbox one,Xbox One issues
Hasibul Kabir
Windows Software Expert
Hasibul Kabir is a Tech-Enthusiast Blogger, Web Developer & Hobbyist Game Developer. Writing about Technology, mainly Windows, Mac, iOS, etc., is his main focus, besides doing some computer science-related work.
He loves exploring new technology and presenting it with simple words to the audience. When not at work, Hasibul plays video games, explores nature, tastes delicious foods, or learns new things.
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Hasibul Kabir
Windows Software Expert
He’s a tech enthusiast, web developer & hobbyist game developer with a keen eye for Windows errors & bugs.
