Fix: Sky Glass Stuck at Software Update in Progress

Verify if you have a stable internet connection

4 min. read

Published onOctober 31, 2023

published onOctober 31, 2023

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Many users complained that their Sky Glass is stuck on the Software update in progress screen; if you are one of them, this guide can help!

We will discuss the probable causes and offer practical solutions to complete the software installation process without any issues.

How long does the Sky software update take?

The time taken by Sky software update varies from the file size to the speed of your internet connection; however, it should not take more than 30 minutes. If you are stuck on a software update in progress screen for long, the reasons could be:

How do I fix Sky Glass if it’s stuck at Update in progress?

Before proceeding with any steps to get rid of Sky Glass stuck at the update in progress screen, go through the following preliminary checks:

1. Perform a quick reset

2. Reset network settings

3. Reset your TV

Now try to update the software; if the issue persists, follow these steps to reset your TV to factory settings:

4. Perform a force update

Remember that this process takes time; you may feel stuck at 0% for a while; however, the entire process will take 20 minutes to complete.

Once done, you might have to manually configure your TV and log in to Sky and other streaming services accounts on your television.

If your TV is still taking time to start up and needs some time to install the update, you can watch your favorite channels, like BBC iPlayer, on a browser on your PC; read this guide to know thelist of browsers.

How do I know if my Sky Glass has been updated?

The Sky Glass TV updates to the latest software version when the television is on Standby mode (not in use). You can check the software using these steps:

To ensure your Sky Glass TV or Puck stays up to date, you must use a stable internet connection. Also, ensure there is no interference between the television and the router.

If you think the router is far from the TV, try placing it near your television or use an ethernet cable for a seamless connection.

To quickly access thecontent restricted by your Sky ISP, you can use a reliable VPN service and watch content on any IPTV you want.

In case nothing worked for you, we would suggest youcontact Sky customer careto get further assistance.

If you have any questions or suggestions about the subject, feel free to mention them in the comments section below.

Fix: Sky Glass Stuck at Software Update in Progress#

How do I fix Sky Glass if it’s stuck at Update in progress?#

1. Perform a quick reset#

2. Reset network settings#

3. Reset your TV#

4. Perform a force update#

How do I know if my Sky Glass has been updated?#