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FIX: Slack is not automatically loading new messages
3 min. read
Updated onOctober 5, 2023
updated onOctober 5, 2023
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Key notes
Slack is among the most popular networks used tocommunicate with teammates and employees. However, sometimes it does not automatically load new messages when you need it to.
In this article, you’ll learn about the most simple methods used to fix this problem. It’s worth noting that these steps apply to both theSlackdesktop app and the web version of it.
How can I solve Slack message loading errors?
1. Fix connection issues
Here are the steps you need to take:
Once the Internet connection is back up, you have to run the Slack connection test:
Moreover, when it comes to DNS failures, they most likely show up in your browser when you lose Internet access. Do not hesitate tosolve DNS PROBE FINISHED NXDOMAIN Chrome errorsand get things on the right track.
2. Clear cache memory
We will show you how it’s done in Google Chrome, since this is the most popular browser today. Here are the steps you need to take in order to delete the cache memory in the browser:
This method is suitable for those who are usingSlackdirectly in the browser. If any of the new messages won’t start to load, there might be a good idea to clear the cache memory of the browser you are using. This is done differently, depending on the software in use.
3. Re-install the app
Most likely, this method will delete every issue that ever came up, meaning that your new messages will also appear when you log into your account.
As you can see from above, there are multiple ways to getSlackto load your new messages.
Depending on which version you’re using, try one of these methods. And if they won’t work, just re-install theappif you’re using the desktop version. This will surely get rid of the issue.
Do you know of any other methods that can efficiently solve this issue with Slack? Let us know in the comment section below.
More about the topics:productivity software,Slack
Madalina Dinita
Networking & Security Specialist
Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer.
She is interested in all things technology, especially emerging technologies – AI and DNA computing in particular.
Prior to joining the WindowsReport team, she worked in the corporate world for a number of years.
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Madalina Dinita
Networking & Security Specialist
Madalina is a Windows fan since forever, especially interested in AI, emerging technologies, privacy, and security.