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Fix: Something Unexpected Went Wrong With URL in Outlook

Refer to this guide to find effective fixes

6 min. read

Updated onApril 2, 2024

updated onApril 2, 2024

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Key notes

Several Windows users have reported that they are unable to access hyperlinks in Microsoft Outlook and are interrupted by an error message –Something unexpected went wrong with this URL: . The system cannot find the file specified.When attempting to do so.

The error even prevents you from accessing the important Outlook hyperlinks using the desktop search feature, resolving which can be tricky. But don’t worry! We’ve got you covered.

Why do I get the Something unexpected went wrong with this URL error?

Why do I get the Something unexpected went wrong with this URL error?

There are no clear indications that can pinpoint what causedSomething unexpected went wrong with this URLin Outlook. However, some of the obvious ones are as follows:

Now that you know what problems are triggering the error at hand, let’s begin troubleshooting them.

How do I fix Something unexpected went wrong with this URL Outlook error?

How do I fix Something unexpected went wrong with this URL Outlook error?

We recommend you try these simple workarounds before implementing the complex solutions given below.

Try the following solutions if the above tricks do not alleviate the problem.

1. Change the default web browser

Alternatively, You can change the default browser from the default program feature of the control panel window. For this go to Control Panel > Add and Remove Programs > Default Programs > Set your default programs.

Similarly, you can go to the default apps section in the Windows settings app to set default apps to handle HTM and HTML file types.

2. Clear Outlook cache

3. Boot PC in Clean Boot State

Try clicking the hyperlink in the clean boot state. If you do not encounter any error, it means that some third-party programs and background services are interfering with Outlook. You should re-enable all the startup services one by one to identify the one causing the problem and uninstall the apps that are related to the service.

4. Run SFC and DISM scans

The SFC and DISM tools will restore the missing or corrupt protected system files and images by replacing them with the cached copy stored in the compressed folder. You can also try areliable repair toolto automate the procedure.

5. Perform System Restore

Restoring your system to a previous point in time will remove the bugs and registry entries interfering with your browser’s ability to load the hyperlinks from Outlook.

That’s all about it! We’re hopeful that the solutions listed in this guide successfully resolved the error in Microsoft Outlook. If not, you are recommended to reinstall the Outlook application on your PC.

You may also want to fix theOutlook error 500if you frequently encounter the error when using the application.

In case you have any queries or suggestions for us, feel free to drop them in the comments section below.

Taiba Hasan

A postgraduate in Computer Applications, she is an avid technical writer who loves to craft content revolving around Windows, Android, and emerging technologies like SaaS. With How-To and troubleshooting guides, she aims to provide the best solutions for the problem and make technology less complicated for novice users.

Besides writing, she also loves to cook delicacies and spent time in her garden. In her free time, you will find her binge-watching web series or gazing the night sky.

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Taiba Hasan