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Fix: The Connection was Terminated by The Remote Computer

Try these fixes if connection was terminated by Remote computer

4 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Many users report running into error 628: The connection was terminated by the Remote computer before it could be completed on their PC. It occurs when connecting to the Internet and there’s an issue with the connection.

Likewise, some complained about theunable to ping other computer issues on Windows 10.

What does Error 628 mean?

When trying to establish orset up a VPN connection, you may run into Error 628. It accompanies the message: The Remote computer terminated the connection before it could be completed.

The VPN Error 628 is a Point-to-Point Tunneling Protocol (PPTP) error that can appear whenport 1723 is inaccessibleon your PC. It means the remote computer fails to establish a connection successfully.

However, the error can occur for some reasons, some are:

Nevertheless, you can fix Error 628 by using some troubleshooting steps on your PC.

How to fix theConnection was terminated by the remote computer before it could be completederror?

Before proceeding with any advanced troubleshooting steps, follow these preliminary checks:

If the error persists, follow the steps below:

1. Uninstall and reinstall all the Miniports

Scanning for hardware changes will reinstall all the WAN Miniports uninstalled. You can further checkhow to reinstall devices in Device Manager.

2. Check for Router Firmware updates

Routers can get outdated and suffer from bugs that can cause their network to be unstable. Hence, updating its firmware to provide the needed patches to fix these bugs is crucial.

Hence, go through the router manual and check forrouter firmware updateprocedures. Also, you can contact the manufacturer for guidance on how to update your router.

3. Use Microsoft CHAP version 2 protocols in the Network settings

Allowing the Protocol will fix the connectionerror disrupting the Remove connection on Windows 10.

4. Disable Proxy

Disabling the Proxy can resolve connection problems causing error 628.

5. Disable Windows Firewall

Disabling the Firewall will resolve anyWindows Defender Firewall interferenceon the connection you want to establish.

In conclusion, our readers can check our guide onhow to fix VPN Error 691 in Windowsfor more information on fixing error 628. Also, you can read aboutfixing connection failed error 800on Windows.

If you have any questions or suggestions, kindly drop them in the comments below.

Fix: The Connection was Terminated by The Remote Computer#

What does Error 628 mean?#

How to fix theConnection was terminated by the remote computer before it could be completederror?#

1. Uninstall and reinstall all the Miniports#

2. Check for Router Firmware updates#

3. Use Microsoft CHAP version 2 protocols in the Network settings#

4. Disable Proxy#

5. Disable Windows Firewall#