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FIX: There was a problem reading this document [Adobe error]
4 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
Adobeerror 14 pops up for some users when they try to openPDFdocuments. The fullerror messagestates:The document could not be saved. there was a problem reading this document (14).
Consequently, users can’t openPDFsin AR. Obviously, you can try to repair your document in order to eliminate the PDF error 14. But there are other quicker solutions as well. In the end, it’s all up to you.
Here are a few resolutions that might fixAdobeError 14: There was a problem reading this document.
How do I fix Adobe Reader error 14?
1. Update Adobe Reader
TheAdobeerror 14 is often due to outdated Adobe software.PDFdocuments set up with the most recent Adobe software won’t always open in earlier AR versions. Thus, updating your AR software to the latest version will probably fix the issue if there are updates available.
You can check for updates by openingAdobe Readerand clickingHelp>Check for updates. That will open an updater window from which you can update the software.
In many cases, the version you have can still have issues after updating it as it has previous function errors. In this case, we strongly suggest you re-check the source if you usegenuine software. If it’s not from the official Adobe website, you shoulduninstall itand delete all its entries.
After that, you can get a copy from the official website. Check the same PDF to see if the errorthere was a problem reading this documentis still there.
2. Repair the PDF File
Therewas a problem reading this documenterror might also pop up if thePDF fileis in some way corrupted. Thus, you might need to repair the file in order to open it. And you can do so easily with specializedPDFrepair tools.
The guidelines are pretty straightforward and similar to most software available on the market. To ease your search we recommend usingStellar PDF Repair. So, here goes:
3. Open the PDF with alternative software
This resolution might not exactly be a fix, but there are plenty of alternatives toAdobe Reader. If you get that there was a problem reading this document error in Adobe, you might give it a try from a differentPDF reader.
Even browsers such as Edge can view these files now. So why not give it a go? We recommend you pick a fast and lightweight tool that can act as a PDF opener and editor alike.
⇒Get Soda PDF
4. Extract pages from the PDF
Some users have confirmed that extracting pages fromPDFdocuments can fixAdobeerror 14. You’ll need to open the pages separately inAdobe Readerafter extracting them.
This is how you can extract pages fromPDFswith the SejdaPDFextractor.
By following any of these steps or using any of the software solutions listed below, you should now be able to fix PDF error 14 and any PDF-related issues for that matter.
Let us know what step or which product helped you most sharing your feedback in the comments section below.
More about the topics:Adobe Acrobat Reader,PDF
Matthew Adams
Windows Hardware Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.
He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.
In his free time, he likes to read and write about history and tries to always develop new skills.
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Matthew Adams
Windows Hardware Expert
He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.