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Fix Tom Clancy’s The Division connectivity issues on PC and Xbox
3 min. read
Updated onMarch 4, 2024
updated onMarch 4, 2024
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Tom Clancy’s The Divisionis a great online third-person shooter game that bestows very important missions uponplayers: restore order by investigating the source of a virus.
Thegamehas a large fan base, but even more than 6 months after its release, gamers still encounter connectivity issues. If you’re experiencing such bugs, you can use the solutions listed below to fix these problems.
How to fix Tom Clancy’s The Division connectivity bugs on PC?
1. Check your firewall
If you can’t connect toTom Clancy’s The Divisionservers, your firewall could be the culprit. Start by updating any anti-virus or firewall software installed on your computer. If you use theWindows Firewall, you need to install the latestWindows updates.
Then, configure the firewall to allow access to the specificTom Clancy’s The Divisionapplication. Open the exceptions list, and add thegameas an exception.
2. Forward your ports
If the first solution doesn’t solve the problem, you’ll need to forward the ports listed below to your computer’sIP addressfor the best possible connection:Uplay PC:TCP: 80, 443, 14000, 14008, 14020, 14021, 14022, 14023 and 14024.
Game Ports:UDP: 33000 to 33499TCP: 27015, 51000, 55000 to 55999, 56000 to 56999
3. Disable background apps
Running too many background apps can also cause connectivity issues. Close all the running background apps before launching Tom Clancy’s The Division. Here’s how to do this:
4. Clean or reset the Hosts file
The Hosts file is used by Windows to map hostnames to IP addresses. It plays an essential role in addressing network nodes in acomputer network. For more information on how to clean or reset the Hosts file, check outMicrosoft’s Support page.
Fix Tom Clancy’s The Division connectivity issues on Xbox One
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Refresh yourInternet connection
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Port ForwardingIf the connectivity issues are still present, a firewall may be interfering with your connection. In this case, you need to configure the following network ports within your router from yourPC:
Game ports:TCP 80, 443, 27015, 51000, 55000 to 55999, 56000 to 56999UDP 33000 to 33499
Xbox Live portsTCP: 53, 80, 3074UDP: 53, 88, 500, 3074, 3544, 4500
- Place your Xbox One in the router’s DMZPlacing your Xbox One in the router’s DMZ ensures that thegamecan connect without a problem. The steps listed below may be slightly different for different router types.
We hope that this guide helped you fix the connectivity issues. Other games have similar problems, and we wrote how toresolve Splatoon 3 multiplayer problems effectivelyin one of our other guides, so don’t miss it.
What solution worked for you? Let us know in the comments below.
Madalina Dinita
Networking & Security Specialist
Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer.
She is interested in all things technology, especially emerging technologies – AI and DNA computing in particular.
Prior to joining the WindowsReport team, she worked in the corporate world for a number of years.
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Madalina Dinita
Networking & Security Specialist
Madalina is a Windows fan since forever, especially interested in AI, emerging technologies, privacy, and security.
