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Fix: Wi-Fi Won’t Work But Says Connected in Windows 10/11

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Updated onJanuary 9, 2024

updated onJanuary 9, 2024

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Have you ever encountered an issue whereby youcan’t open websites in any of your browserseven when yourWi-Ficonnection is seemingly fine?

All theWi-Fiindicators on your router and in Windows might highlight the connection is ok, but websites still aren’t opening.

When that happens, it will usually have something to do with a laptop’s or desktop’s connection settings. These are a few potential resolutions that will fix the issue.

Wi-Fi is connected but still won’t work?

Wi-Fi is connected but still won’t work?

1. Open the Internet Connections Troubleshooter

Firstly, check out the Internet Connections troubleshooter inWindows 10. That can shed light on, and perhaps fix, numerous connection errors. You can open that troubleshooter as follows.

2. Reset the DNS Settings

This issue can often be due to theDNS server settings. Thus, resetting DNS settings is among the best resolutions. This is how you can reset the DNS settings inWindows 10.

3. Erase Temp Files

4. Check the Proxy Server Settings

Recent changes to proxy server settings can generate connection issues. As such, it might be worth checking your proxy server settings. You can check those settings as follows.

5. Reset the TCP/IP Stack With NetShell

It might be the case that the TCP/IP stack is corrupted. Resetting the TCP/IP will repair the stack and your connection. You can utilize the NetShell command-line tool to reset the protocol.

Follow the guidelines below to reset the TCP/IP.

6. Utilize the System Restore Tool

Windows’ System Restore utility reverts the platform back to a selected restore point. As such, you can restore Windows to a date when theWi-Fiwas working and websites opened in your browsers.

The System Restore utility might restore your connection settings to what they were at the selected restore point and fix this internet issue.

This is how you can utilize System Restore inWindows 10.

So that’s how you can kick-start yourWi-Fito get browsing again.

Resetting your router or evenWindows 10might also fix this issue. Thisnet articlealso provides some handy tips for fixing internet connectivity.

For more tips and tricks, take a closer look at our article onfixing WiFi connectivity problems on HP laptops running Windows 11.

More about the topics:Wi-Fi issues

Matthew Adams

Windows Hardware Expert

Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.

He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.

In his free time, he likes to read and write about history and tries to always develop new skills.

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Matthew Adams

Windows Hardware Expert

He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.