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FIX: Windows 10 prevents antivirus installation
9 min. read
Updated onApril 3, 2024
updated onApril 3, 2024
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In today’s Internet world, it is very dangerous to run your computer without any protection. So, people install antivirus programs to keep their computer as safe as possible.
But the new operating system always brings some problems with itself, and this timeWindows 10caused problems with installing antivirus software to some users.
Your antivirus software should work just fine on the new Windows operating system, but if you’re unable to install it for some reason, follow the instructions below, and hopefully, you’ll solve the problem.
Several users reported that they are unable to install antivirus on their Windows 10 PC. Regarding antivirus problems, users reported the following issues:
What do I do if Windows 10 prevents installing an antivirus?
1. Turn off Windows Defender
Windows Defenderis Microsoft’s built-in security tool, which protects your Windows 10 if you don’t have any other antivirus installed.
It shouldn’t make any problems with the third-party antivirus, but maybe some features of the antivirus conflict with Windows Defender, and that’s why you can’t install it.
So, try to turn off Windows Defender, and then install the third-party antivirus.
Now your Windows Defender is disabled, and you can try to install your antivirus program again.
2. Check if your antivirus is compatible with Windows 10
If you’re using some less famous antivirus, there’s a chance that it’s not compatible with Windows 10.
So, just in case, check out our list ofall antivirus programs that are compatible with Windows 10, and if your antivirus is not on the list, you should consider getting a new protector of your system.
If you’re looking for antivirus that works with Windows 10, we have already given you a couple of recommendations inSolution 3.
3. Make sure you don’t have any other antivirus installed
You should know that two antivirus programs don’t function well together, so if you already have some other antivirus installed, you should uninstall it before you try to install the new one.
There’s a chance that you didn’t even know that you have another antivirus on your computer, as it maybe came as abloatware, along with another software you installed on purpose.
So, head to Control Panel, then click on Programs and features, and if you have any other antivirus installed, just uninstall it and try to install your desired antivirus again.
Then again, you could choose an alternative antivirus altogether, one that doesn’t any compatibility issues at all, such as the one recommended below.
This solution is rated as being one of the top antivirus tools in the world in terms of sheer protection, and that is thanks to the constant live scanning features that do not slow your PC down in any way.
ESET HOME Security Essential
4. Remove problematic applications
Sometimes third-party applications on your PC can interfere with your system and cause this problem to appear.
To fix the issue, you need to find and remove that application from your PC. Users reported that applications such as System Mechanic can cause this issue to appear, so be sure to remove them from your PC.
In order to completely remove an application, you need to use uninstaller software. These tools are designed to remove all files and registry entries associated with the problematic application, so be sure to use one for your applications.
Dedicateduninstaller softwarenot only will remove any apps that are preventing you from installing an antivirus, but it will get rid of residual files as well since this too can contribute to such issue.
5. Run a SFC and DISM scans
5.1 Run a SFC scan
Once the SFC scan is finished, check if the problem still persists. If the issue is still present, or if you were unable to run SFC scan, you’ll have to run DISM scan as well.
5.2 Run a DISM scan
When the DISM scan is finished, check if the problem still persists. If the problem is still present, or if you were unable to run SFC scan before, try to run it again. After running SFC scan again, the issue should be resolved.
If your Windows 10 prevents antivirus install, the issue might be file corruption. Your system files can become corrupted and that can lead to this and many other problems.
Fortunately, there are several ways to fix file corruption on your PC. One of the easiest ways is to run an SFC scan.
SFC scan is designed to repair a corrupted Windows 10 installation.
6. Clean your PC with a dedicated tool
According to users, sometimes this issue can be caused by temporary files on your PC. To fix this problem, you need to remove temporary files.
There are several ways to do it, and the simplest one might be to use a dedicated tool. You already have the Disk Cleanup tool embedded in Windows but that doesn’t have too many features.
If you want to use a more complex tool, you might want to try usingAshampoo WinOptimizer.
This tool comes with advanced features and it will clean your temporary files as well as your registry, so feel free to try it out.
7. Perform a Clean boot
Third-party applications can interfere with your antivirus, and prevent you from installing it. If your Windows 10 prevents antivirus install, you might be able to fix the problem by performing a Clean boot.
This is rather simple and you can do it by following the steps above.
After you install your antivirus, enable all startup applications and services once again.
8. Restart the Windows Audio service
After restarting the service, try to install your antivirus again.
If your Windows 10 prevents antivirus install on your PC, the issue might be your services. Speaking of services, users reported that Windows Audio service is a common cause for this problem.
To fix the issue, you need to find this service and restart it.
9. Disable Fast Startup
Windows 10 comes with an interesting feature called Fast Startup. This feature combines shutdown and hibernation into one allowing your system to boot faster.
Although this is a useful feature, it can lead to certain issues. Speaking of issues, few users reported that this feature can prevent you from installing certain applications, such as your antivirus.
After doing that, the Fast Startup feature should be disabled. Keep in mind that your PC might boot a bit slower after disabling this feature.
This problem can also occur with your company computers so you should also look at our list with thebest antiviruses for Windows Server.
That’s it! We hope that our solutions helped you fix the problem with the antivirus not installing in Windows 10 and you were able to do that. If you have any other suggestions, leave them in the comments section below.
More about the topics:antivirus
Ivan Jenic
Windows Hardware Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting.
When he’s not tackling diverse driver-related problems, Ivan enjoys watching good movies and spending time hiking with his family and friends.
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Ivan Jenic
Windows Hardware Expert
Ivan has delved deep into understanding the Windows OS, with a specialization in drivers and driver troubleshooting.