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Fix Your Computer’s Trusted Platform Module Has Malfunctioned

Start by clearing your TPM keys

3 min. read

Updated onFebruary 12, 2024

updated onFebruary 12, 2024

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Key notes

The Trusted Platform Module is used to protect your PC, but some users reported the error sayingYour computer trusted platform has malfunctionedon their computer.

TPMis used to store your credentials securely, and if there’s an issue with this feature, you might not be able to log in to specific services.

In today’s article, we’ll show you how you can get rid of this inconvenience once and for all on your system.

What is Trusted Platform Module has malfunctioned?

This error could be triggered byMicrosoft’s new PC Health Check app, which allows you to check whether your PC is upgradeable to Windows 11 quickly.

We believe at least some of the quick tips below should fix the issue. However, remember that installed Windows components can also cause this problem.

What does TPM do?

TPM is a computer chip that stores your sensitive information, such as passwords, certificates, or encryption keys.

The feature also ensures that your bootloader isn’t tempered. By doing so, no malware will be able to run before Windows.

We suggest visiting ourWindows 11 and TPMguide for in-depth information, or our article with a fullcomparison between Microsoft Pluton and TPMto see more differences and similarities.

How do I fix Trusted Platform Module has malfunctioned error code?

1. Switch TPM on or off

2. Clear your TPM keys

A highly potential method to resolve the Trusted Platform Module is to reset the chip to default settings from your Windows PC.

PressWindowsKey +Sand typedefender. LocateWindows Securityand click on it.
SelectDevice security, and then click on theSecurity processor details.
ClickSecurity processor troubleshooting.
Next, click onClear TPM.
Lastly, restart your machine after you’re done to fix theYour computer’s trusted platform module has malfunctionedin Windows 11 error.

TheYour computer’s trusted platform module has malfunctionederror can occur in Teams, Outlook, and Office 365 and can have the following error codes: c0090030, 80090034, 80090030, 80090016.

3. Prepare your TPM

In most cases, you need to clear your TPM keys to solving this issue, but if that doesn’t work, you can try disabling specific Windows components.

Does enabling TPM delete files?

No, your files won’t be lost under any circumstances. The feature will only be activated, waiting for the program to use unless you deploy software that puts a key into your TPM.

What will happen if I reset the TPM?

Any produced keys associated with the TPM, as well as any data protected by those keys, may be lost if theTPM is reset. Therefore, any data that the TPM protects or encrypts should have a recovery and backup strategy.

Variations of your computer’s trusted platform module malfunction are found when the Outlook keyset does not exist, or encryption fails in Microsoft Office, Teams, or Outlook. It may be accompanied by the error code 80090016, 80090030, or 80284001.

For more potential solutions, check out ourKeyset Does Not Exist error code 80090016guide.

We hope that these solutions helped you fixYour computer trusted platform has malfunctionederror on your PC.

Fix Your Computer’s Trusted Platform Module Has Malfunctioned#

What is Trusted Platform Module has malfunctioned?#

How do I fix Trusted Platform Module has malfunctioned error code?#

1. Switch TPM on or off#

2. Clear your TPM keys#

3. Prepare your TPM#