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Fix: Your Profile was not Completely Downloaded

Profile glitch got you on a pause? 2FA to the rescue

4 min. read

Published onJanuary 3, 2024

published onJanuary 3, 2024

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Key notes

When adding a new user to your Xbox profile and you try to log in, you may get theyour profile was not completely downloadedmessage. WindowsReport experts got down to the underlying causes and bring you our tried and tested solutions.

Causes of theYour profile was not completely downloadederror:

What can I do if my Xbox profile is not completely downloaded?

What can I do if my Xbox profile is not completely downloaded?

Start off with the following preliminary steps:

1. Check for Xbox console updates

2. Clear Xbox storage

3. Disable recurring bills

3.1 Via Xbox console

In case you’re unable to access these settings because of theyour profile was not completely downloadederror, you can still turn off recurring bills on your browser.

3.2 Via Microsoft account

4. Enable 2FA Authentication

5. Remove and re-add your profile

5.1 Xbox 360

5.1.1 Re-add the profile

5.2 Xbox One

5.2.2 Re-add the profile

Removing and re-adding your Xbox profile can help resolve any issues with a corrupt profile. You can also remove your profile from your Microsoft account if yourprofile fails to connect to Xbox servers.

6. Reset your Xbox console

Lastly, if the problem persists, consider testing your account on a different Xbox console or contacting Xbox Support for further assistance. It may just be a temporary glitch whereXbox fails to read your profilebut, after a while, it resolves itself.

Hopefully, one of these solutions has resolved the issue ofyour profile was not completely downloaded. If you have any other viable solution not mentioned here, we’d love to hear about it. Drop us a line below.

More about the topics:xbox

Claire Moraa

Windows Software Expert

Claire has a knack for solving problems and improving the quality of life for those around her. She’s driven by rationality, curiosity, and simplicity, and always eager to learn more about Microsoft’s products. With a background in teaching and reviewing, she breaks down complex topics into easily understandable articles, focusing mostly on Windows 11, errors, and software.

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Claire Moraa

Windows Software Expert

With a background in teaching and reviewing, she breaks down complex topics into easily understandable articles, focusing mostly on Windows 11 errors.