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Google Play Error Code 492 [Solved]
Check whether the app files are corrupt
5 min. read
Updated onMarch 27, 2024
updated onMarch 27, 2024
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Key notes
The Google Play error code492is seen when downloading or updating apps from the dedicated Android app store. It could affect one, multiple, or all apps and doesn’t resolve independently.
The error code highlights a corrupt Google Play Store or app cache and files. An underlying cause is missing or misconfigured permissions, often due to OS and app updates. Besides, issues with the SD card can trigger the Play Store error code492.
How do I fix Google Play Store error code 492?
Before we start with the slightly complex solutions, restart the device and ensure enough free storage to download or update the app, log out and sign back into the Google Play Store and verify whether the Google Play services are down using theofficial status pageor a third-party real-time monitoring service likeDowndetector.
1. Clear the Play Store’s cache
This also helps fix theUSB storage is running out of spaceerror.
2. Update the Android version
For many, it turned out to be a bug in the installed version of the OS that triggered the error. This also helps with thePlease update your device settings to accept media fileserrorerror.
3. Uninstall the Google Play Store updates
Uninstalling the Google Play Store updates also helps with theChecking for updateserror.
4. Reinstall the affected app
5. Check the app files in the obb folder
We came across cases of corrupt files in the following directory for the individual app:Android/obb
To identify such instances, check whether the app’s folder icon is replaced with a question mark (?). If that’s the case, the best option is to delete the file(s).
To access and delete the file(s), use the built-in, if available, or an effective third-party File Manager. The app will, most likely, redownload a fresh copy the next time you launch it. Also, if you can’t find theobbfolder in theInternal Storage, check your SD card.
6. Download the app’s APK from the official website
You can download the app’s APK (Android Package Kit) from the manufacturer’s official website and install it on the device as a workaround. Remember, this only works for apps that offer an APK.
We tested it for PUBG when faced with Google Play error code492,and thedownloaded APKinstalled fine! Remember, you must reconfigure the device’s app installation settings for this to work.
To do that, open AndroidSettings> go toApps> tap the ellipsis near the top right > selectSpecial access> chooseInstall unknown apps> selectGoogle Chrome(or the browser you will use to download APK) > enable the toggle forAllow from this source.
7. Factory reset the Android device
If nothing else works, the last option is to restore the device to factory defaults to fix the Google Play store error code492while downloading or updating apps. Remember, this will wipe all data on the phone, so make sure youcreate cloud backupsfor critical apps.
The Play Store code492may be easily fixed for some, while others must rely on intricate solutions. But it’s fixable! Also, we wouldn’t recommend making any changes you are unsure of, as it might affect the functioning of other apps.
Before you leave, discover thebest Android emulator for Windowsand play your favorite games on the PC! If you have additional errors with Google’s service, check ourOR-CCSEH-26article for more solutions.
We also have a great guide onYour administrator has not given you access to this itemPlay Store error, so don’t miss it.
For any queries or to share how you fixed the error, comment below.
More about the topics:Google,Update error
Kazim Ali Alvi
Windows Hardware Expert
Kazim has always been fond of technology, be it scrolling through the settings on his iPhone, Android device, or Windows PC. He’s specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.
Long-time Windows user, Kazim is ready to provide a solution for your every software & hardware error on Windows 11, Windows 10 and any previous iteration. He’s also one of our experts in Networking & Security.
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Kazim Ali Alvi
Windows Hardware Expert
Kazim is specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.
